Kyle Larson Email and Phone Number
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Kyle Larson personal email
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Customer operations executive with over 2 decades of experience of strategic change and people leadership. I've become an expert at blending a disciplined process with sound business principles. I am skilled at involving senior leaders to frontline staff in finding new ways to meet the challenge of changing market demands. My experience with organizational development, strategic planning and team building has helped me manage the constant change as well as spearhead successful, innovative cost cutting measures. My experience has been with product operations, lending operations and most recently customer relationship management software and business applications.Specialties: Project Management: PMO Leader, Resource planning, Systems implementationLeadership: Strategic planning and execution, Coaching & developing teams, Change agent, Staffing & organization design, Internal & external communications & presentationsSales Consulting: Lending process & operations, Customized lending solutions, Sales skills trainingCustomer Relationship Management: Sales process design & implementation, Sales force software management, Systems development
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Vice President, Strategy And PlanningDigital Federal Credit UnionMadison, Wi, Us -
Director Of Enterprise StrategyDigital Federal Credit Union Aug 2024 - PresentMarlborough, Massachusetts, Us
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Director Of Strategy Planning And ExecutionCuna Mutual Group Oct 2019 - Sep 2024Madison, Wi, UsLeading business to business strategy management process from strategy development, governance and execution. Oversee a multi-million dollar initiative execution budget across several programs. -
Strategy And Planning ConsultantCuna Mutual Group Feb 2016 - Oct 2019Madison, Wi, Us
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Director Of Corporate StrategyTrustage Mar 2017 - Sep 2024Madison, Wisconsin, Us -
OwnerEndurance House Madison 2011 - May 2016
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Senior Project ManagerLands' End Jan 2007 - Feb 2014Dodgeville, Wi, Us(Started as a consultant prior to becoming a full time employee.)Accountable for managing the multi-year and multi-phase Lands’ End Business Outfitters web site re-design program. During a six week period I led a strategic project to define and recommend an approach to address web site issues for Lands’ End Business Outfitters – defined the roadmap, technology approach and established a high level budget. The plan will deliver fast and frequent improvements while leveraging existing assets. I am curently leading this multi-year program and have 3 large successful updates. -
Sr. Manager Customer Development Information ManagementCuna Mutual Group 2003 - 2006Madison, Wi, UsAccountable for the business decisions of the lifecycle of Customer Relationship Management systems. Led a department of 22 employees. * Improved satisfaction scores of Siebel CRM System: user value score: 65% (2003) to 91% (2005), adoption scores: 36% (2003) to 63% (2005) and value to customer scores: 37% (2003) to 58% (2005).* Led a 6 month project to implement that included: search, request for proposal, vendor selection, contract negotiations and implementation of Salesnet SFA - CRM Systems This conversion resulted in a $1.5 million total cost of ownership savings per year.* Reengineered & realigned the business team to align with our CRM & execution by managing a 49% staff turnover resulting in improvements in staff understanding of expectations 44% (2003) to 90% (2005).* Improved the product life-cycle management process & project prioritization process resulting in realignment of the functional budget from no budgeted funding to $500,000 for functional project funding.
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Avp Product Implementation And Analysis / Consumer Lending Products /Cuna Mutual Group 2000 - 2003Madison, Wi, UsDesigned, launched and managed a Project Management Office for our lending operations unit. Led a department of 40 employees with 7 direct reports.*Initial implementation of this effort contributed to the saving of nearly $1.2 million in costs.* Migration strategy development and implementation of alternative solutions for obsolete technologies resulted in savings of nearly $1 million.* Product management of lending, deposit and education solutions for over 7000 clients maintained a 70% market share. * Managed a portfolio of projects across new product development, product extensions, infrastructure projects and enhancements to lending products, insurance products and technology products.
Kyle Larson Skills
Kyle Larson Education Details
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University Of Wisconsin OshkoshBachelor'S Degree
Frequently Asked Questions about Kyle Larson
What company does Kyle Larson work for?
Kyle Larson works for Digital Federal Credit Union
What is Kyle Larson's role at the current company?
Kyle Larson's current role is Vice President, Strategy and Planning.
What is Kyle Larson's email address?
Kyle Larson's email address is ky****@****end.com
What is Kyle Larson's direct phone number?
Kyle Larson's direct phone number is +160866*****
What schools did Kyle Larson attend?
Kyle Larson attended University Of Wisconsin Oshkosh.
What are some of Kyle Larson's interests?
Kyle Larson has interest in Social Services.
What skills is Kyle Larson known for?
Kyle Larson has skills like Process Improvement, Leadership, Strategy, Management, Crm, Project Management, Product Management, Business Strategy, Business Process Improvement, Analysis, Team Building, Pmo.
Who are Kyle Larson's colleagues?
Kyle Larson's colleagues are Gerald Garvey, Linda Couture, David Daly, Alexandria Barker, Jennifer Carr, Nicole Smith, Kerrie Phelps.
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