Karen Magallanes Email & Phone Number

• Reviewed building permits and encroachment permits in accordance with City codes, State law and engineering standards
• Implemented paperless utility permit review process to increase efficiency with the permitting team
• Evaluated planning applications and develop conditions of approval
• Collaborate with residents, applicants, and City staff to advocate solutions for plan checks, encroachment permits, right-of-way inquiries, and addressing

San Mateo, California

• Facilitated sprint planning, daily stand-ups, backlog management, and retrospectives for seven user interface team members
• Lead various engineering team projects from initial concept to completion
• Managed three vendor relationships for the company's compliance and security efforts
• Coordinated weekly reports presenting the status of all engineering projects in the organization

• Managed six interns by discussing milestones, conflicts and action items for their projects
• Developed processes and vulnerability remediations to prepare the company for its first Service Organization Controls (SOC2) audit
• Streamlined and documented security and availability related content on Confluence

• Evaluated sewer gravity mains with high risk ratings to assemble a spreadsheet of repairs
• Reviewed contractor submittals to ensure they satisfied the City’s standards and specifications
• Organized information from work orders, reports, and employees to quantitatively summarize the performance of the 2014-2015 Sewer System Management Plan
• Communicated with sewer representatives to identify solutions for deficiencies in the operations of the sewer collection system
• Compiled water sample data from wells to prepare the 2015 Water Quality Report