A driven project manager that has well-rounded experience in SaaS products, CRM, LMS, and MMS services. She is quick problem solver who specializes in customer service, consulting, implementation, and quality assurance testing.She excels at building and retaining customer relationships. She can turn difficult situations into solution-based discussions. Listening and understanding the customer's needs and wants allow her to determine the best outcome. This is most likely why she can maintain a high level of custom satisfaction. She has worked with a multitude of organizations and clients that range from enterprise to non-profit. You can count on a self-motivated team member that can manage a timeline, interpret customer requests, and execute tasks efficiently.