Implementation Manager
Current
Nov 2021 - Present
AeroLeads people directory · profile
Kristina Mitchell Email & Phone Number
Implementation Manager
at
Schoox, Inc.
2 work emails found
@elogiclearning.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Implementation Manager
Location
Havre De Grace, Maryland, United States
Who is Kristina Mitchell? Overview
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Quick answer
Kristina Mitchell is listed as Implementation Manager at Schoox, Inc., based in Havre De Grace, Maryland, United States. AeroLeads shows a work email signal at elogiclearning.com and a matched LinkedIn profile for Kristina Mitchell.
Kristina Mitchell previously worked as Implementation Project Manager II (Remote) at Elogic Learning, An Absorb Software Company and Quality Assurance Support and Trainer at Elogic Learning, An Absorb Software Company. Kristina Mitchell holds Bachelor Of Arts, International Business from University Of South Florida.
Company email context
Email format at Schoox, Inc.
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*@elogiclearning.com
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Profile bio
About Kristina Mitchell
A driven project manager that has well-rounded experience in SaaS products, CRM, LMS, and MMS services. She is quick problem solver who specializes in customer service, consulting, implementation, and quality assurance testing.She excels at building and retaining customer relationships. She can turn difficult situations into solution-based discussions. Listening and understanding the customer's needs and wants allow her to determine the best outcome. This is most likely why she can maintain a high level of custom satisfaction. She has worked with a multitude of organizations and clients that range from enterprise to non-profit. You can count on a self-motivated team member that can manage a timeline, interpret customer requests, and execute tasks efficiently.
Listed skills include Customer Service, Marketing, Training, Management, and 46 others.
Current workplace
Kristina Mitchell's current company
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11 roles
Kristina Mitchell work experience
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Implementation Project Manager Ii (Remote)
- Onboarding 6-8 clients to a new Learning Management System per month- Managing client expectations and aligning objectives to meet project deadlines- Conducting virtual training for administrators- Scoping business use cases and sharing best practices for feature setup- Actively supporting clients 60 days post migration for a smooth transition- Strategically working with the development team to best existing data to the new platform- Remapping existing data spreadsheets into an importable format- Creating Microsoft SQL queries to extract non-migrated data- Recording client business use cases and important notes using SalesForce
Dec 2019 - Nov 2021
Quality Assurance Support And Trainer
- Conducted 12-hour training sessions on the Learning Management System for new clients virtually or in person- Provided one-on-one client support for 30+ clients to resolve issues efficiently- Documented steps within support tickets to reproduce bug related issues for the Development Team - Manually developed testing strategies to validate new enhancements or bug fixes for monthly releases- Utilized Microsoft SQL to run queries on data for acceptance testing- Assisted in providing new hire onboarding training
Nov 2015 - Dec 2019
Independent Consultant
- Advised key stakeholders on how to best utilize their association through a Membership Management Software- Bi-weekly meetings were held to educate administrators on software features or provide general application support- Created workflow documentation to manage system features- Analyzed data to validate reports submitted to stakeholders
Aug 2016 - Dec 2017
Senior Implementation Manager, Amc
- Worked directly with 10+ Enterprise groups in the Association Management Company Partner Program- Reviewed client business needs and strategically guided clients to setup their site- Utilized SalesForce as a customer relationship management tool to effectively maintain strong working relationships with clients- Initiated, developed, and executed a strategic plan for our company blog and client newsletter to improve end user experience- Presented training workshop for 50+ clients at annual user conference- Maintained an average customer satisfaction score of 98%, top ranked performer, launching 10 projects on average per quarter, and successfully migrated over 80+ websites onto the platform
Dec 2014 - Nov 2015
Implementation Manager
- Managed an average of 15-25 projects at a time - Delivered client training through the implementation process- Optimized client business practices and consulting the best options for the platform- Cross-departmental involvement with product, design, and development to improve product usability- Assisted as product expert on sales calls for prospective clients
Sep 2013 - Dec 2014
Support Specialist
- Analyzed details of complex technical issues and resolved in a timely manner- Conducted in-depth mini training sessions through virtual sessions to explain the software capabilities- Resolved an average of 30 new and reopened technical support tickets on a daily basis
Apr 2013 - Sep 2013
Tax Administrator
- Responded promptly to 40 or more calls a day in regards to W-2 inquiries- Handled and resolving customer complaints with effective communication- Performed customer verification for child support orders and garnishments- Kept records of confidential interactions and transactions between customers- Analyzed system errors on tax forms and providing solutions to customers
Jan 2013 - Apr 2013
Vendor Marketing Coordinator
- Researched new promotional product ideas in ESP to promote onto social media pages- Compiled client inquiries by handling each request with excellent customer service- Directly communicated with vendors and clients for product detail information - Tracked orders for proper arrival, ensuring quality made products, and individual follow-ups- Consistently worked alongside all executives to assist with administrative duties or projects
Jun 2012 - Dec 2012
Marketing Intern
Taiwanese Chamber Of Commerce Of Tampa Bay
-Effectively conducted speed networking segment at the TCCTF HR Workshop of 50-60 people-Moderated Facebook content for our social media page and was able to successfully build community relationships-Coordinated monthly community and business events with board members -Created proposals for event sponsorships and collaborating with sponsors-Successfully recruited Tampa General Hospital (TGH) as a sponsor for our annual health workshop
Aug 2011 - May 2012
Human Resources Assistant
-Maintained employee HR filing system-Assisted with company employee relations by working on given projects such as a employee PowerPoint morale booster-Consistently worked alongside the HR Manager to overlook day-to-day operations of the HR office
May 2010 - Aug 2010
2 education records
Kristina Mitchell education
Bachelor Of Arts, International Business
University Of South Florida
International Business
Kansai University Of International Studies
FAQ
Frequently asked questions about Kristina Mitchell
Quick answers generated from the profile data available on this page.
What company does Kristina Mitchell work for?
Kristina Mitchell works for Schoox, Inc..
What is Kristina Mitchell's role at Schoox, Inc.?
Kristina Mitchell is listed as Implementation Manager at Schoox, Inc..
What is Kristina Mitchell's email address?
AeroLeads has found 2 work email signals at @elogiclearning.com for Kristina Mitchell at Schoox, Inc..
Where is Kristina Mitchell based?
Kristina Mitchell is based in Havre De Grace, Maryland, United States while working with Schoox, Inc..
What companies has Kristina Mitchell worked for?
Kristina Mitchell has worked for Schoox, Inc., Elogic Learning, An Absorb Software Company, Sim Chicago, Yourmembership, and Mdt Personnel.
How can I contact Kristina Mitchell?
You can use AeroLeads to view verified contact signals for Kristina Mitchell at Schoox, Inc., including work email, phone, and LinkedIn data when available.
What schools did Kristina Mitchell attend?
Kristina Mitchell holds Bachelor Of Arts, International Business from University Of South Florida.
What skills is Kristina Mitchell known for?
Kristina Mitchell is listed with skills including Customer Service, Marketing, Training, Management, Social Media, Microsoft Office, Facebook, and Social Media Marketing.
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