Khang T. Email and Phone Number

Critically evaluate the existing business processes, gain a deep understanding of the organizational objectives, and then effectively translate these insights into actionable technology solutions. This position serves as a crucial bridge between the company's operational needs and the technological advancements that can drive efficiency and success.

+ Delivered tailored software solutions that optimized client workflows and added exceptional value to their operations.+ Designed and developed disease-specific and operational dashboards using SQL and TherigyInsight (LOOKER BI), enhancing data-driven decision-making.+ Researched, configured, and implemented protocols for specialty pharmacy care plans and assessments, ensuring compliance with clinical standards.+ Customized report building and clinical care plan implementation to meet specific client environments, driving operational efficiency.+ Conducted gap analyses in clinical care plans, supporting specialty accreditation and streamlining pharmacy workflows.+ Created internal reports to proactively identify risks and opportunities, improving customer retention and operational performance.+ Collaborated with product managers and developers to build a comprehensive clinical library, enhancing drug information and adverse event management.+ Leveraged HTML/CSS/JS to configure clinical care plans and ensure FDA drug monograph updates were timely and accurate.+ Standardized care plan blueprint designs using VBA, improving operational efficiency and consistency across care plans.+ Conducted retrospective data analyses for published abstracts at NASP and AMPC, contributing to industry knowledge.+ Precepted pharmacy students on specialty pharmacy disease states, supporting their professional development in drug information.+ Continuously identified areas for improvement in data reporting and clinical platforms, proposing innovative solutions.+ Proficient in SaaS, Agile methodologies, and JIRA software development cycle with a deep knowledge of specialty pharmacy accreditations, including URAC, ACHC, and NABP.

+ Established best practices for managing and analyzing patient therapy data, ensuring data accuracy and actionable insights.+ Utilized TherigyInsights reporting tool to perform comprehensive data analyses, setting standards for data capture and reporting to enhance data validity.+ Produced clinical practice analysis reports demonstrating the value of pharmacy services in improving patient-reported outcomes.+ Configured TherigySTM for patient care plans, optimizing clinical workflows and patient care processes.+ Managed FDA safety updates and integrated them into patient care plan development, ensuring compliance and patient safety.+ Acted as a subject matter expert for outcome and quality initiatives, driving improvements in clinical practice.+ Developed and implemented clinical design templates to streamline workflows and enhance efficiency for the clinical team.+ Conducted retrospective data analyses, contributing to published abstracts for both internal and external research studies.

Utilizing advanced Adobe Photoshop and Illustrator to create custom original designs.

Designing and maintaining large format digital printing.