I help agency owners grow a business that gives them more freedom (even if they're at capacity) with strategic systems, processes, and leadership.I have a track record of tripling my client's revenue and creating sustainable and profitable businesses. Including supporting an agency owner to sell and exit his business. Scaling your business is never just about money—it’s about the freedom to take a vacation and spend time with loved ones without worrying that your business will… Show more I help agency owners grow a business that gives them more freedom (even if they're at capacity) with strategic systems, processes, and leadership.I have a track record of tripling my client's revenue and creating sustainable and profitable businesses. Including supporting an agency owner to sell and exit his business. Scaling your business is never just about money—it’s about the freedom to take a vacation and spend time with loved ones without worrying that your business will stop when you stop working. Is this you?➡ You want to scale your business and make more money, but you’re already at capacity➡ You reached a revenue ceiling; more is available to you, but you don’t have the bandwidth ➡ You hire, but you were disappointed in their results➡ You wish people could download your brain and install your knowledge➡ You struggle to keep up with the demands of client work, and it leaves no time for growthI provide support with:✴️ Coaching and Strategic Advisory - one-on-one support to help you grow and leverage a profitable and scalable business.✴️ Mighty Pod Model™️ Program - a done-with-you program to help you increase capacity in your business (without increasing your stress) by productizing your service and building a mighty pod to get service delivery off your plate. ✴️ Team Growth Sprints - implement strategic growth sprints by analyzing team challenges, identifying growth opportunities, and recommending and implementing outcomes.To find out more about my services:VISIT my website 💁‍♀️ https://www.audreyjoykwan.com/LISTEN to the podcast 🎙️ https://www.audreyjoykwan.com/podcast Show less

If you’re a marketer, a consultant or a creative who owns an agency — tune in to the Small But Mighty Agency podcast because I pull back the curtains on the realities of growing and leading a 7-figure service-based business. I’m your host, Audrey Joy Kwan. I know what it takes to build an agency—including supporting an agency owner in selling and exiting and consulting for 200-person agencies—because I’ve done it.My ears are on the ground, my fingers are on the pulse, and my… Show more If you’re a marketer, a consultant or a creative who owns an agency — tune in to the Small But Mighty Agency podcast because I pull back the curtains on the realities of growing and leading a 7-figure service-based business. I’m your host, Audrey Joy Kwan. I know what it takes to build an agency—including supporting an agency owner in selling and exiting and consulting for 200-person agencies—because I’ve done it.My ears are on the ground, my fingers are on the pulse, and my eyes are on the future with agency owners so that I can share actionable insights contextual to now. The Small But Mighty Agency podcast gives you an inside peek at agencies and what is working now—and equally as important—what doesn't work—so you can lead and grow a sustainable and profitable agency without burning out.Available on your favorite podcast app https://www.audreyjoykwan.com/podcast Show less

Specialize in communication strategies, managing marketing projects, and developing content for storytelling marketing. Project manager for communications and marketing initiatives for 10 programs Creator of event strategy and development of event plans contributing to awareness building and revenue generating events. Project leader of 2012 United Way Campaign setting a record increase in staff participation and winning the United Way of Lower Mainland Spirit Award for… Show more Specialize in communication strategies, managing marketing projects, and developing content for storytelling marketing. Project manager for communications and marketing initiatives for 10 programs Creator of event strategy and development of event plans contributing to awareness building and revenue generating events. Project leader of 2012 United Way Campaign setting a record increase in staff participation and winning the United Way of Lower Mainland Spirit Award for Greatest Impact.Collaborate with graphic artists, printers and suppliers to create a growing library of marketing collateral to meet brand standards including annual reports, brochures, press releases and videos.Principal writer for the BC Centre for Ability Foundation: speeches, scripts, internal communications, direct mail, press releases. Show less

Managed cross-collaborative internal teams to ensure that new products met committed timelines for market release. Executed public relation activities including building relationships with beauty bloggers and pitching and landing products in national magazines such as Shape and Marie Claire. The increase of brand reputation contributed to over 30% increase in revenue in one year. Developed communication plan that created and sustained relationships with key media industry people… Show more Managed cross-collaborative internal teams to ensure that new products met committed timelines for market release. Executed public relation activities including building relationships with beauty bloggers and pitching and landing products in national magazines such as Shape and Marie Claire. The increase of brand reputation contributed to over 30% increase in revenue in one year. Developed communication plan that created and sustained relationships with key media industry people acquiring consistent media coverage in national, local magazines and industry magazines.Implemented marketing and sales strategies to drive new offerings to market, communicate value propositions and supported sales representatives Strong eye for design and layout and produced engaging, compelling and consistent brand communications support materials for internal and external communities. Show less

Senior account coordinator in a client-facing role charged with ideation and developing strategy for event marketing initiatives. Created critical paths and workflows to deliver projects on-time and on-budget.Executed public relation events contributing to brand development, consumer education and customer experience.Projects:· Oil of Olay, Promo-Event Coordinator across Canada, 5 cities. · Purina Dog Food, Branded Partnership Campaign Coordinator with CFL… Show more Senior account coordinator in a client-facing role charged with ideation and developing strategy for event marketing initiatives. Created critical paths and workflows to deliver projects on-time and on-budget.Executed public relation events contributing to brand development, consumer education and customer experience.Projects:· Oil of Olay, Promo-Event Coordinator across Canada, 5 cities. · Purina Dog Food, Branded Partnership Campaign Coordinator with CFL Grey Cup Sponsorship· Folgers Coffee, Tradeshow Marketing Event Coordinator· Husky Oil and Gas, Experiential Marketing Manager across Western Canada, 10 locations· Quaker Granola Bars, Experiential Marketing Event Coordinator· SDI Marketing, Trainer for Brand Ambassadors, 2004 - 2006Trained brand ambassador teams on education based selling techniques and managed event teams at trade shows, special events, and launches. Consistently received accolades for ability to engage and motivate ambassadors as leader and coach. Coordinated logistics for multiple campaigns at once including special events, trade shows, demonstrations and product samplings. Show less

Oversaw the execution of an awareness-raising event. Provided event management resources by listening to and checking in with team members to create an event plan. The result was an event bringing in 20% more attendees and delivery of a new efficient implementation plan and measurable cost-savings. Areas of efficiency and cost-saving: • Production/Staging Management: writing scripts, agenda, creating action plan templates, providing logistics timeline, coordinating with… Show more Oversaw the execution of an awareness-raising event. Provided event management resources by listening to and checking in with team members to create an event plan. The result was an event bringing in 20% more attendees and delivery of a new efficient implementation plan and measurable cost-savings. Areas of efficiency and cost-saving: • Production/Staging Management: writing scripts, agenda, creating action plan templates, providing logistics timeline, coordinating with speakers, creating presentations, coordinating event technical requirements. • Coordination of Collateral: managing design and creative elements, ensuring invitation, program and signage are developed accurately, in line with brand, and on time. • Volunteer Management: creating volunteer training program, job descriptions, providing volunteer training, implementing and coordinating volunteers.• Post event: analysis of event using surveys, post-event reporting identifying strengths and weaknesses and recommendations.• Venue/Supplier Management: venue, audio-visual, lightening, entertainment, photography.• RSVP Management: maintaining database, providing updates of attendee numbers and confirming receipt of RSVP.• Auction Management: managing acquisition process, maintaining database, writing information for auction catalogue, coordinating set up and display of items, coordinating auction closing logistics. Show less

Demonstrated results in event coordination, event marketing and project coordinating leading to two promotions.Provided detailed and highly organized administrative help to increase manager’s productivity allowing for 50% increase in number of participants and dollars raised for Team Diabetes program.Executed external communication and customer relationship management strategies resulting in measurable overall greater satisfaction.Developed a detailed training manual for… Show more Demonstrated results in event coordination, event marketing and project coordinating leading to two promotions.Provided detailed and highly organized administrative help to increase manager’s productivity allowing for 50% increase in number of participants and dollars raised for Team Diabetes program.Executed external communication and customer relationship management strategies resulting in measurable overall greater satisfaction.Developed a detailed training manual for a complex event and trained over 20 volunteers. Show less

My first "for-purpose" opportunity helping me to understand and hear the needs of those who live in our city and have voices that go unheard because of their social and economic backgrounds.During the era where "dial-up" internet still existed I enthusiastically exercised detailed work to over-haul the mailing database for cost savings in direct mailing and put my creative hat on to get my first peak at the ins-and-outs of event coordination as a public relations activity. The result… Show more My first "for-purpose" opportunity helping me to understand and hear the needs of those who live in our city and have voices that go unheard because of their social and economic backgrounds.During the era where "dial-up" internet still existed I enthusiastically exercised detailed work to over-haul the mailing database for cost savings in direct mailing and put my creative hat on to get my first peak at the ins-and-outs of event coordination as a public relations activity. The result was parade activities leading to first prize float entry and a record-setting amount of donations collected. Show less