Kwasi Twum-Acheampong Email & Phone Number

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San Francisco, CA, US

Leads the product design teams for Segment, Twilio Engage, and Twilio SendGrid.

San Francisco, CA, US

San Francisco, CA, US

Mountain View, California, US

Member of founding startup leadership team for launch of QuickBooks financial management software for small businesses in Mexico. Conducted 100+ hours of customer research with Mexican accountants and entrepreneurs to identify pain points and opportunities. Designed net new experiences tailored for unique market needs that helped drive unprecedented growth.

Mountain View, California, US

Led product design team of a visual and a content designer for the QuickBooks invoice management team, driving the creation of a patented experience that gives small businesses visibility and control of their invoice lifecycle.

Mclean, VA, US

Experience Designer for Card Onboarding (July 2016-July 2017):- Reimagined the customer's first 90-day relationship with Capital One after approval for a credit card. Carried out design and strategy from early stage ideation to development with tech team. Conducted usability tests, concept tests, empathy interviews, and card sorts with customers to guide.

New York, NY, US

Full-time immersive UX Design program that included 500+ hours of professional training over 10 weeks. Utilized a hands-on approach to practice user-centered design methods, design thinking skills, team collaboration, and client relations. Developed a portfolio of individually and collaboratively focused in-class projects which include:• SHELF (D.C. Public.

New York, NY, US

Conducted user & market research and usability testing to assess the design and need for an online dashboard aimed towards guiding low-income and first-generation high school students through the college process. Provided design recommendations according to the findings. Ensured the team was working within scope, objectives, and.

Columbia, Maryland, US

Gained pertinent construction management knowledge serving as a project engineer intern on multiple sites (new site every 2-3 weeks). Facilitated project engineers, project managers, and field managers with daily operations. Used Bluebeam software to create as-builts.

First there was brick-and-mortar, then eCommerce. Now there's a Third Channel. ThirdChannel is the marketplace where brands can access a force of tastemakers and influencers across college campuses nationwide to act as peer-to-peer sales and marketing agents.

Manage several DJs locally. Some skills/duties involved include event bookings, negotiating contracts, and acting as a liaison between employer and clients.

Facilitated residents and patients as a Dietary Aide. Performed duties such as sorting various diets, serving appropriate portions, facilitating dependent residents, and creating a comfortable environment for the residents.

Philadelphia, Pennsylvania, US

Shadowed and scribed for multiple doctors in various fields of medicine. Learned proper medical procedures and techniques of research. Worked numerous rotations.

Learned valuable work ethics and customer service by taking inventory, working the cash register, and assisting customers with purchases.