Klemens Wengert Email & Phone Number

Us

WhiteKnight is a user experience design consulting practice that enables our customers to optimize how well their customers can interact with technology solutions. Our organization has helped organizations build better relationships with their clients, increase profitability by making interfaces understandable and help management teams accomplish their goals through facilitated requirements session. Major accomplishments:Intercontinental hotels GroupUser experience design and user testing using Irise simulation for Intercontinental Hotels Group mobile initiatives including iphone, ipad and android. to date this is one of the most financially successful redesigns I have ever accomplished as the team managed to take the applications from $500k in revenue when we started to 2 years later making $150mWendys InternationalManaged three web based promotional campaigns for Wendy's international as the end to end solution provider. Result:100,000 new users added through email registrations.Over 10 minutes of brand interaction per visitor.Danya International.Designed and produced a non linear presentation for the CDC regarding recent HIV research. Result:Increased revenu possibilities to the center.TechTarget.Gathered requirements, designed and built an extensible advertising platform for TechTarget that supported deep, relevant content integration. Result:Increased conversion rate Increased revenue from ad sales.Cartoon network. User experience design for online promotions. The master control promotion let kids decide what show was going to be on CNTV. The Cartoon/AdultSwim video mashup tool that let a sponsor brand the CN video mashup section.Result:Increase brand immersion.Increased advertising revenue.Relevant Exchange. Design of communication tool that help small business stay in touch with their clients with relevant content through email and social networking.Results:email campaign with an average conversion rate of 32%

New York, Ny, Us

- Responsible for building and guiding the experience practice - Drive value for Ness clients through design thinking - Accelerate digital transformation by creating journeys for users, customers and employees

Atlanta, Ga, Us

Secureworks is a public cybersecurity company providing managed security services, a SAAS platform and other services. In this roll my responsibilities are:- Lead and grow the internal Secureworks CX/UX team- Advocating for the users throughout the company- Advocate and implement processes to measure and improve the users experience.- Facilitate requirements gathering for new initiatives- Conduct user research to inform product decisions

Atlanta, Georgia, Us

Ionic security is a late stage cybersecurity startup. The Ionic platform provides key management and policy decisions at scale. In my role as director of UX my accomplishments were among others:- Lead the internal CX/UX practice- Advocate and evangelize for the needs of the end users throughout the organization- Pioneer and implement ways for Ionic to measure the impact of their product on the customers systems- Support new product initiatives through quantitative and qualitative research- Conduct competitive analysis to support go to market initiatives- Facilitate requirements gathering and validation through design sprints and testing- Conduct interviews to illustrate how to improve the clients interactions with Ionic

Austin, Texas, Us

At Oracle I worked on the Social media response software (part of the oracle marketing cloud)In my role as architect my select accomplishment were:- Lead UX and interaction design projects- Mentor and grow the internal UX team- Implement quantitative research methods for evaluation client success- Interviewing customers and internal stakeholders to support product decisions

Atlanta, Georgia, Us

Lead User Experience Architect for some of Turner Broadcastings largest digital properties including March Madness Live 2013, NCAA.com as well as TV Sync applications for the Big bang Theory, Falling Skies and Team COCO. My work has been awarded and nominated for Primetime Emmy's, Social TV Awards, Summit Awards and Best in Show at the HSMAI among others.As the first consultant on these project I often act as a bridge between the business team and the technical teams. This involves making sure that the project has clear business objectives and that the definition of what the project entails is clear. from that I work to analyze the data that is available to understand current user behavior, build personas for the users that we are targeting and from that propose a user experience strategy that resolves the goals of the projects. The deliverables range from content strategy recommendations to detailed wireframes and simulations for user testing.

Atlanta, Ga, Us

Led, educated and supported the visual design team at Autotrader.com to become a department that can take on all of the design projects that where being launched inside of the organization. Helped establish the boundaries between the different design disciplines inside Autotrader.com. Part of the strategic design team focused on high level design within product management. Led the Visual design effort for the first personalized automotive marketplace called MyAutotrader.Result:2 million registered users in the applications first year encouraging return visits.Redesigned the homepage of Autotrader.com. And implemented design standards for the homepage that supported the company for 2 years and became part of the foundation for the eventual redesign of the entire Autotrader.comResult:A Homepage that displayed the same in all browsers for 2 years and received 11 million visitors per month.Part of the design team that developed the online personas for AutotraderResult:A unified vision through the company of who their customer was and how they make decisions.Part of the first interdisciplinary team at Autotrader focused on bridging the communications gap between the different departments.Result.More projects delivered on time and less communication errors

Part of multidisciplinary creative teams in user requirements gathering, brainstorming, and design reviews to create the SpringWidgets widget platform. Spearheaded the efforts to become a user focused design agency by implementing focus group testing for new features.

Independent contractor working as art director on a multitude of projects. Clients included:Turner Broadcasting, Coka-Cola, Philips design, Symantec corporation

Redwood City, California, Us

Design and implementation of the Broadvision software on on site at the client. was later brought into the product design group to help develop the sample installation that came with the software. Result.A sample application that demonstrated the entire breath of the application suite.

Developed the interaction design and look and feel for a front of house banking application that helped the associates select which account types they wanted as well as making comparative shopping decisions.

Armonk, New York, Ny, Us

Designed a multitude of interfaces for clients ranging from borders, USTA usopen site, as well as DVD menu post production for anchor bay entertainment of their first ever DVD release. Titles included Hellraiser and Dawn of the dead among others.

Atlanta, Georgia , Us

Led classes in design for the internet at the school of literature communication and culture, program of information design and technology.The purpose of the course was to introduce the students to the foundation of design for the web and help them understand the limitations of the medium as well as help them produce final deliverable's that could be used in their future projects.

Atlanta, Ga, Us

Staff designer for the multimedia division with a focus on delivery of CDI releases, interactive kiosks, and stand alone applications.Clients included WPIX New York, PGA tour, Lucent Technologies and the Coke.

Interface designer for multimedia applications. clients included Lee Jeans, Applebees among others

Master Of Business Administration (M.B.A.), Management Of Technology

Bfa, Graphic Design

Mastering Design Thinking, Business Administration And Management, General