Katherine Wessel Email & Phone Number

Sacramento, California, United States

Manage production schedule, including monitoring workflow and supply inventory to meet project deadlines and production goals.Work with customers and production to create estimates for new projects.Schedule pickup and delivery of projects to ensure efficient pick up and delivery routes as well as minimal turn around times for project completion.Manage incoming customer calls, emails, and texts.Ensure production staff is keeping the shop clean and organizedDevelop and implement company procedures to help overall business flow.

Sacramento, California, United States

General management and customer service for five books review websites under the City Book Review umbrella.Receive, process and maintain available book titles for reviewers to select from through Zoho, including archiving expired titles.Maintain regular correspondence with reviewers to uphold reasonable timelines for reviews to publish in relation to the title's release date.Build relationships with publishing publicists to ensure receipt of special request titles, as well as handle any concerns they have with reviews.Pull and ship requested titles ensuring prompt delivery to reviewers for adequate time to meet their due dates.Format and post interview and roundup posts to review sites.Distribute payment to reviewers for all compensated items.

Sacramento, California, United States

Managed 3-person office, supervising reception and customer service while handling other office duties including billing and ordering production supplies.Initially restructured office procedures from previous management, creating new filing systems and clear communication procedures between the office and the warehouse for better customer service.Maintained timely communication directly with individual customers as well as veterinary hospitals, using appropriately professional language for the sensitive nature of the business.Handled monthly billing of more than 60 accounts, including data entry and auditing for accuracy across various pricing structures.Created and updated how-to guides for in-house procedures as well as for clients in their use of proprietary tracking system.

Sacramento, California, United States

Proactively supported two Service Coordinator units and their clients, including clerical; processing annual assessment paperwork and other tasks to service clients’ needs. Kept client information strictly confidential.Prepared correspondence within organization as well as to clients or vendors.Maintained office equipment, notifying the facilities department when further technical attention was needed.

Chicago, Il

Placed in Leasing Office that was newly acquired by Atlantic Realty Partners to get office settled and running smoothly.Kept on long term due to demonstrated work ethic and attention to detail. Provided administrative support to office, ensuring office and kitchen supplies are stocked, as well as documents are filed for quick reference when needed.Attentive to residents’ requests and individual needs, staying calm in stressful situations and dispatching the appropriate staff member to handle the immediate need.Composed property-wide and individual communications to residents for building and community updates or individual resident and unit issues.

Chicago, Il

Reception, facilities, general office wizard.Led Activities Committee, including organizing employee engagement events and annual holiday party.Greeted and directed guests.Coordinated office maintenance and general requests through building management.Backed up Executive Assistants when needed. Handled Human Resources filing, including archiving out of date files.Maintained and ordered copy room and kitchen supplies for entire office.

Remote From Chicago, Il

Interviewer, team leader, general pop-culture enthusiast.

Chicago, Il

Spreadsheet master, invoice mover.Handled daily invoicing for Fortune 500 companies including Citibank and American Red Cross.Compiled monthly invoice from multiple Excel files into ideal format for client, tweaking as requested.

Sacramento, California Area

Reading enthusiast, Nook slinger.General cashier duties, including processing returns and signing up customers for loyalty cards.Tech support for customers dealing with Nook trouble. Trainer for new Nook customers.

Sacramento, California Area

Over-performer, assignment extender.

Sacramento, California Area

General office gofer, bumped up to Accountemps!

Sacramento, California Area

Phone-answering, invoice-filing full time student.