Kathryn Whitenton Email and Phone Number
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I love figuring out what's needed, what's possible, and how we can build and improve viable systems and services that help people. The best user experiences come from combining quantitative data with qualitative insights — and iterating fast. I've helped teams develop UX strategies and upskill staff in many industries, including:B2B Software (SAAS)Consumer Electronics Computer HardwareFinancial ServicesHealth careManufacturingMedia & EntertainmentSoftware & InternetTelecommunicationsMy digital strategy work includes:Stakeholder communications: proposing initiatives and advising on both UX and technology strategyUX Strategy, including content, interaction design, and visual style to achieve both brand and user goalsDevelopment management with remote and offshore teamsData-driven prioritization of business and user needs with technology capabilitiesDigital operations and service design: identifying key pain points and iterating solutionsDigital transformation: leading initiatives to evolve legacy processes to secure, efficient, cloud solutionsRequirements definition (user stories) and backlog managementMentoring and leading distributed teamsUser research including quantitative and qualitative methodsData analysis of web analytics, support analytics, and sales data to identify patterns and opportunities
Power Takeoff
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Senior Ux DesignerPower Takeoff Jan 2023 - PresentDenver, Colorado, Us
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Ux DesignerPower Takeoff Aug 2021 - Dec 2022Denver, Colorado, Us
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Director Of Digital StrategyNielsen Norman Group Sep 2018 - Aug 2021Silicon Valley, California, UsI lead the design and development of customer-facing and internal digital systems and processes. I also research, teach, and consult with UX teams across industries. Major business initiatives I've led include:• Digital transformation of global training program, from legacy decentralized processes to a custom cloud-based event management system with workflow automation and role-based personalization.• Rapid conversion to virtual training, building an MVP (minimum viable product) virtual training delivery system within 2 weeks to fulfill planned physical events, followed by iterative improvements to create a sustainable virtual training infrastructure. -
Digital Strategy Manager (And Ux Certification Program Manager)Nielsen Norman Group Oct 2015 - Sep 2018Silicon Valley, California, Us• Publish original UX Research and thought leadership in the often-cited NN/g articles library. • Lead and direct UX consulting engagements, including proposals, directing project design and execution with global brands in software, media, finance, healthcare, and manufacturing.• Coach teams and lead UX workshops in software, finance, and professional services.• Lead digital transformation to cloud-based, integrated global training and certification system, including custom CMS/LMS design and development, software requirements and user stories.• Lead the UX strategy, testing, and development management as the product owner for nngroup.com, including major releases adding responsive design conversion, taxonomy-driven content recommendation system, integration of video, integration with LMS for personalized user accounts, and visual redesign.• Teach intensive professional training courses in Analytics for User Experience, Design Tradeoffs, and Usability Testing.
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User Experience SpecialistNielsen Norman Group Oct 2009 - Sep 2015Silicon Valley, California, Us• Lead UX consulting engagements with global brands, including research planning, execution, findings analysis and presentation. • Conduct UX research including qualitative and quantitative usability testing, A/B testing, ‘first click’ testing, card sorting, tree testing, mobile device testing, eye-tracking, and iterative prototyping.• Teach intensive professional training courses in Information Architecture, Navigation Design, and User Interface Principles
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Ux DesignerAngry Lapdog Productions May 2009 - Oct 2009Responsible for information architecture and navigation design, rapid iterative testing of application workflows, writing agile stories, writing regex expressions at an early stage startup.
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Usability EngineerUniversity Of Washington Libraries 2008 - 2009UsGraduate assistantship on the University of Washington Libraries Digital Team. Led usability testing and persona development for the Library website, including facilitating a faculty personas workshop and transforming insights into user personas. -
Technical WriterShiftboard, Inc. 2008 - 2008Seattle, Washington, UsPrepared video and written documentation of both high level product explanation and detailed how-to reference guides for a SAAS scheduling system at a small startup. Analyzed customer support logs to identify major pain points and recommend design changes, including card sorting study to regroup and redesign setting within the application. -
Escrow OfficerMetro Title And Escrow, Llc 2002 - 2006UsLicensed Limited Practice Officer (LPO, real estate paralegal) closing residential real estate transactions. Responsible for preparing deeds, obtaining documents to clear title, preparing settlement statements and ensuring accurate financial distributions. Met with customers to explain legal documents and managed staff of 5 including preparing training materials and conducting training and coaching sessions. -
Psychology ResearcherUnivesity Of Texas At Austin May 2000 - May 2002Managed a federally-funded longitudinal study of adolescent body image, including tracking and managing participant data, and conducting annual survey and structured interview assessments for all study participants. Increased the study retention rate and efficiency by introducing new, more accessible task tracking.
Kathryn Whitenton Skills
Kathryn Whitenton Education Details
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University Of WashingtonLibrary And Information Science -
The University Of Texas At AustinPsychology
Frequently Asked Questions about Kathryn Whitenton
What company does Kathryn Whitenton work for?
Kathryn Whitenton works for Power Takeoff
What is Kathryn Whitenton's role at the current company?
Kathryn Whitenton's current role is UX Designer at Power Takeoff, helping deliver data solutions to improve energy efficiency.
What is Kathryn Whitenton's email address?
Kathryn Whitenton's email address is kw****@****ail.com
What is Kathryn Whitenton's direct phone number?
Kathryn Whitenton's direct phone number is +141568*****
What schools did Kathryn Whitenton attend?
Kathryn Whitenton attended University Of Washington, The University Of Texas At Austin.
What skills is Kathryn Whitenton known for?
Kathryn Whitenton has skills like User Experience, Information Architecture, Usability Testing, Usability, User Centered Design, Human Computer Interaction, Persona, User Research, Heuristic Evaluation, Web Design, Card Sorting, Contextual Inquiry.
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