I create memorable experiences and programs that increase engagement among participants, support their learning, build community between them, and help them achieve group goals. With a special focus on gamification and the upmost respect for people's time, my goal is to find balance between fun and effectiveness.

Support and lead clients through the full life cycle of program development from initial analysis and design to program implementation and review• Services have included: Instructional and graphic design, branding development and support, facilitation, writing and editing, program evaluation/reporting, and file organization/maintenance• Topics included: International capacity building, human rights and gender equality, leadership, personal safety/first aid, international prison security and management, grants management systems, and volunteer management• Clients included: Department of State, Bureau of International Narcotics and Law Enforcement Programs (INL); Department of Defense, Office of Economic Adjustment (OEA); StreetCar8

In collaboration with the ATD Rocky Mountain chapter board members, I focused on creating environments and opportunities that fostered active and meaningful engagement for our chapter members.

I led a team of six volunteer committee members to recruit, prepare, and coordinate about 350 volunteers for the ATD volunteer program at the ATD 2020 International Conference & EXPO in Denver, CO.

Worked directly with a Federal client to develop and distribute learning resources supporting their programs and online grants management system. Deliverables that were developed, edited, and produced included policies and procedures, training resources, and communication pieces for internal staff and external grant recipients.• Held public trust security clearance• Served as in-house expert for written English, the application of style and formatting standards (primarily GPO and Chicago Manual of Style), and for best practices in material design, organization, and layout• Managed the entire research and development processes for products, including defining the product goal with the client, creating the product proposal and recommendations, developing timelines, delegating work tasks, and providing status updates to the project manager and client• Worked directly with the client during product review stage to meet their exact needs and wants • Led strategy meetings, product proposals, and demonstrations to the client and to the client’s leadership on behalf of the client • Established standards and refined processes, including the development of a full internal style guide, branding guidelines, and standard operating procedures for all product development and review• Created print and multimedia user support materials, including instruction manuals/user guides, fact sheets, quick reference guides, e-learning modules, instructor guides, presentation slides, and other course materials• Created graphics for documents and resources, such as screenshots, icons, and tables• Coached teammates and client on best practices for various types of documentation, instructional design, e-learning, and classroom training• Developed communication strategies and materials to promote learning solutions or communicate updates for client

Created and delivered professional development courses and student materials for adult learners (instructor-led training)

Created and managed professional development courses by working with subject matter experts, industry leaders, or by conducting independent research• Handled all phases of design (needs assessment through evaluation)• Reviewed and edited existing courses• Analyzed available trainings versus learning and performance needs to identify gaps • Developed print and digital training binders to supplement courses delivered • Managed 9 – 12 courses concurrently (including scheduling and constant review for effectiveness)• Followed branding guidelines for organization in creating course packets (included course descriptions and hosting information, press releases, registration forms, brochures, web pages, e-alerts, and student materials)• Transferred course materials from print format to digital (CD Rom) or mixed (print and digital) reducing cost per student from $10 to under $3 (on average)

• Created educational materials to supplement shelter programs and mission, handling all phases of development (conceptualization, writing, editing, design, coordination with printer)• Added community outreach aspects to HSTB’s community or adoption events • Co-directed summer day camp program for 8-12 year old students, including creation of lesson plans and activities as well as teaching the material• Scheduled and coordinated events for the Mobile Adoption Center to attend• Recruited, trained and managed Mobile Adoption Center volunteers • Provided information to the community about shelter programs and services available• Educated the public about problems facing our community such as pet over population• Performed adoption counselor duties for all mobile adoptions

• Created and delivered curriculum, course materials, and exams for English Composition II• Held both web-based (Blackboard) and face-to-face class sessions