Karla Williams work email
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Karla Williams personal email
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I'm a strong collaborator and relationship builder with 15+ years in the health insurance industry. Most recently working in the retail center division for a major insurance company in an operational lead role. A demonstrated leader of operational process development and implementing new capabilities. Able to manage cross functional business groups. Proven analytical and project management skills. Expertise in developing business requirements, scopes, roadmaps and testing plans. Broad knowledge base and experience in developing and implementing policies, procedures, workflow processes and forecasts. Expertise in contracting and managing vendors and suppliers.
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It Project ManagerFlorida Blue Sep 2022 - PresentJacksonville, Florida, Us
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Infrastructure & Operations LeadFlorida Blue May 2015 - Sep 2022Jacksonville, Florida, UsOversee day-to-day operations and local leadership support of 30 retail locations across Florida. Responsibilities include expert knowledge of support systems (internal and external) for operations. Working alongside business teams, such as local leaders, vendors, security, facilities, IT, procurement to ensure optimal operations. Maintain tactical plans for emergencies as part of the wider business continuity plans.
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Business AnalystFlorida Blue Dec 2010 - Sep 2022Jacksonville, Florida, Us- Lead several digital capabilities, including WCAG & Hispanic counterpart websites. Maintain operational order and execute on web strategy tactics, that include compliance reviews, brand compliance and testing.- Execute major redesign efforts and other enhancements following project management schedules (Waterfall & Agile methodologies).- Serve as a liaison (Business Relationship Management) between business clients and enterprise wide teams with proven abilities to mediate conflicting priorities and drive towards measurable results.- Develop recommendations and creative solutions for business partners to ensure positive internal and external user experiences on Florida Blue's web properties.- Manage full time vendor of software services, including the development of Statements of Work (SOW's) and ensuring contract negotiation agreements and purchase orders are executed via corporate procurement processes.- Cultivate and maintain strong and trusted business relationships with key partners throughout the enterprise, such as Information Technology (IT), Legal, Brand, Marketing, Service, Delivery, Communications, and Social Media.- Able to shift priorities in projects as leadership directions change.
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Electronic Data Interchange Analyst (Edi)Florida Blue Jan 2008 - Dec 2010Jacksonville, Florida, Us
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Operations AnalystFlorida Blue Sep 2004 - Dec 2008Jacksonville, Florida, Us
Karla Williams Skills
Karla Williams Education Details
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Florida State College At JacksonvilleAssociates Degree -
Saint Leo University
Frequently Asked Questions about Karla Williams
What company does Karla Williams work for?
Karla Williams works for Florida Blue
What is Karla Williams's role at the current company?
Karla Williams's current role is IT Project Manager Infrastructure Services.
What is Karla Williams's email address?
Karla Williams's email address is km****@****uth.net
What is Karla Williams's direct phone number?
Karla Williams's direct phone number is +190457*****
What schools did Karla Williams attend?
Karla Williams attended Florida State College At Jacksonville, Saint Leo University.
What skills is Karla Williams known for?
Karla Williams has skills like Business Analysis, Process Improvement, Edi, Visio, Sharepoint, Sdlc, Cross Functional Team Leadership, Data Analysis, Leadership, Healthcare, Health Insurance, Hipaa.
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