Kwin Phan Email & Phone Number

Melbourne, Victoria, Australia

LiveHire offers an award-winning, cloud-based Talent Acquisition & Engagement Platform. It dramatically accelerates your end-to-end hiring process and revolutionizes your candidate and recruiter experience. We are an ASX-listed company.---------------------------------------------------------------------------------------------------------Apart from my current responsibilities, I'm taking on new projects including the major ones such as:- l took part in building a predictive ML model to assess candidate career matching. It evaluated over 100 data points to assess candidate qualification, quality, company fit, and engagement.- I rebuilt a Python tool to create data extracts for all clients. This resulted from the need to move away from old tech and toward a new solution that is more sustainable and reduces ongoing maintenance costs.- I am experienced in building and optimizing dbt data models to streamline data transformation processes and enhance data workflows, which means we have more consistent data downstream.

- Support current and new clients throughout their journey at LiveHire. This includes extensive data cleaning, data import and data migration for new clients as well as providing regular and ad-hoc reporting, data extraction and ad-hoc campaigns for current clients.- Responsible for the client reporting set-up, update and maintenance.- Running various internal analyses for Sales, Marketing, Customer Success and Product teams focusing on product adoption and feature analysis.

Melbourne, Australia

- As a Data Analyst, I ensure our customers maximize the value created by our platform through successful client implementations, providing ongoing analytics and insights to empower them to make informed recruitment decisions.- I also provide internal analysis & reporting (SQL, Tableau, Python), track platform metrics, carry out and improve existing data analytics processes that uncover trends and insights to help improve our product.- I work extensively on maintaining and extending our reporting capabilities by adding more functionalities (mainly using Python) to support more custom reporting requirements for our clients.

Melbourne, Australia

Sapia.ai builds and deploys predictive analytics models to transform the way applicant assessments are done and ultimately improve HR & Recruitment outcomes...............................................................................................................................................In this role, I support clients globally by conducting data analysis and delivering actionable insights to drive customer adoption as well as demonstrating the values our products provided.• Collecting, consolidating and analyzing business data.• Processing and preparing all data input for Data Science team to build predictive models.• Built and delivered customer insight reports on customers engagement, adoption, and models validation.• Delivered adhoc data analysis and reporting, both internal and external.• Presented findings and insights to a range of junior/senior key stakeholders.• Built a reporting framework throughout customers journey via collaboration with Workforce Science and Customer Success team.• Successfully ran multiple Adverse Impact study across the United States via collaboration with Workforce Science. • Collaborating with Sales and Marketing team to build infrastructure for Sales & Marketing Funnel to drive revenue and support company growth.

Melbourne, Australia

In this role, I supported and contributed in becoming a best in class Customer Success team aimed at underpinning the aggressive growth targets for the companyKey responsibilities:• Supported and delivered fast, smooth and successful customer onboarding• Drove product adoption by developing trust and belief in the solutions and actionable insights.• Developed customer success collaterals including internal and external presentations, prints and multimedia materials.• Captured customer feedback to support and drive product development.