Used knowledge of troubleshooting down to a component level to fix intricate Control4 devices, effectively saving company up to 10,000 dollars a device.Led teams of over 30+ people on multimillion dollar builds, from running wires, to programming and integrating systems, to final walkthroughs with clients.Designed and implemented new Standard Operating Procedures, leading to highest grossing 3 month period in company history.Was lone field programmer and tech support… Show more Used knowledge of troubleshooting down to a component level to fix intricate Control4 devices, effectively saving company up to 10,000 dollars a device.Led teams of over 30+ people on multimillion dollar builds, from running wires, to programming and integrating systems, to final walkthroughs with clients.Designed and implemented new Standard Operating Procedures, leading to highest grossing 3 month period in company history.Was lone field programmer and tech support technician.As Supervisor, completely outlined jobs giving overall objectives and necessary materials, giving timelines and individual responsibilities throughout my team. Used seasoned judgement to interpret incomplete/conflicting data on jobs and still finish them on time and on budget.Performed site surveys, read and used blueprints and floor plan, and conducted visual site inspections for overall completion.Created a team based environment to help encourage better communication, thus helping improve deficiencies, decrease inconsistencies, and allowing us to easily review procedures and easily make new recommendations to supervisors. Show less