Kevin Lam, Cphr Email & Phone Number

North Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

• Execution of an end-to-end workforce restructure with 121 employees laid off. Train meeting facilitators and prepare them for what to expect throughout each meeting and the day of events. Plan and strategize for unpredictable scenarios for meetings conducted in office and virtually.• Led the development and implementation of 360 feedback training program to all levels of the studio. Delivered studio virtual training session and hold one on one meetings with managers.• Trained leaders… Show more • Execution of an end-to-end workforce restructure with 121 employees laid off. Train meeting facilitators and prepare them for what to expect throughout each meeting and the day of events. Plan and strategize for unpredictable scenarios for meetings conducted in office and virtually.• Led the development and implementation of 360 feedback training program to all levels of the studio. Delivered studio virtual training session and hold one on one meetings with managers.• Trained leaders on annual performance review meetings and facilitation of performance rating meetings. Navigate discussions and ensure final ratings are fair scores and consistent.• Analyze raw data from studio engagement surveys and extract key findings for Senior leadership in a visually appealing dashboard.• Serve as a strategic partner, and build trusting relationships, throughout all levels of the studio. Provide guidance and support to all levels of the studio while meeting business objectives and continuing to foster a high-performance culture.• Create and deliver mental health resources and communications to the studio greater studio. Show less

• Conduct thorough investigations and provide resolution to complex issues while ensuring compliance with company policies, collective bargaining agreement, and legal regulations.• Proficient in collective bargaining agreements, grievance handling and contract interpretations. Skilled in building collaborative relationships between management and union representatives with competing priorities through facilitation and conversations.• Lead end-to-end full cycle recruitment and selection,… Show more • Conduct thorough investigations and provide resolution to complex issues while ensuring compliance with company policies, collective bargaining agreement, and legal regulations.• Proficient in collective bargaining agreements, grievance handling and contract interpretations. Skilled in building collaborative relationships between management and union representatives with competing priorities through facilitation and conversations.• Lead end-to-end full cycle recruitment and selection, working with hiring managers to find employees who are great fits with the team and organization.• Provide coaching and advice to Leaders in all aspects of effective people management practices and strategies such as workforce planning, succession planning and career development strategies• Advise and manage leaves of absence according to the appropriate legislation and policies. Provide coaching and guidance to leaders on managing short term and long-term disability leave cases, requiring return to work plans and/or workplace accommodation. Show less

Vancouver, Canada Area

• Plan, revise and implement HR programs, services, processes and procedures aligning and integrating with the changing needs of a global businesses.• Evaluate team structures, skill sets and behavioural competencies and advise managers on opportunities to strengthen their team’s capabilities while developing individual team members.• Led company-wide programs and initiatives such as Workforce Planning, Compensation and Merit reviews, and employee immigration.• Partner with hiring… Show more • Plan, revise and implement HR programs, services, processes and procedures aligning and integrating with the changing needs of a global businesses.• Evaluate team structures, skill sets and behavioural competencies and advise managers on opportunities to strengthen their team’s capabilities while developing individual team members.• Led company-wide programs and initiatives such as Workforce Planning, Compensation and Merit reviews, and employee immigration.• Partner with hiring managers to understand the open position requirements, including knowledge, skills and abilities required for the team and business. • Execution of 2 workforce restructures impacting 20+ employees and working with managers and their teams to mitigate talent gaps and risks. Show less

Vancouver, Bc

• Act as liaison to resolve HR issues for assigned client groups by providing timely and practical HR advice• Assist with management and/or employee concerns and to facilitate discussions as required• Compile HR metrics data as required and prepare monthly HR Metrics reports• Assist with and advise on the development, maintenance and monitoring of Human Resources policies, procedures and practices• Support employment contract changes, transfers and re-organizations within… Show more • Act as liaison to resolve HR issues for assigned client groups by providing timely and practical HR advice• Assist with management and/or employee concerns and to facilitate discussions as required• Compile HR metrics data as required and prepare monthly HR Metrics reports• Assist with and advise on the development, maintenance and monitoring of Human Resources policies, procedures and practices• Support employment contract changes, transfers and re-organizations within departments• Conduct New Hire orientation and onboarding programs• Conduct full cycle recruitment for roles within Canada; rigorous evaluation against Westport technical, behavioural and culture fit• Work with hiring managers to thoroughly understand their positions, teams, and recruitment needs• Source through internal/external mediums like Internet recruiting resources, resume databases, networking, and employee referrals• Conduct candidate phone screens, interviews, manage the logistics of all interviews and meetings, including competency testing, references and shortlisting• Make hiring recommendations to hiring managers on top candidates, taking into equal consideration both skills and behavioural competencies• Work with hiring managers and the Human Resources Director on offer strategy, letters of offer • Active use of the ATS for candidate management and reporting Show less

Richmond, Bc

• Supervise daily operations of a team to ensure the safe and efficient routing and delivery of mail in accordance with regulation procedures and instructions• Estimated workloads in order to arrange for adequate staff to be assigned to different areas of the operation according to mail volume• Perform various office duties, including scheduling, writing reports and filing• Uses SAP to maintain administrative records on volumes processed and employees’ time and leave• Managed… Show more • Supervise daily operations of a team to ensure the safe and efficient routing and delivery of mail in accordance with regulation procedures and instructions• Estimated workloads in order to arrange for adequate staff to be assigned to different areas of the operation according to mail volume• Perform various office duties, including scheduling, writing reports and filing• Uses SAP to maintain administrative records on volumes processed and employees’ time and leave• Managed employee conflicts while effectively communicating with management• Demonstrate attention to detail and accuracy in dispatching trailers to their proper destination Show less

Richmond, Bc

• Lead Recruiter for APOC staffing for the Metro Vancouver and Richmond PPC Portfolios. Conduct end to end recruiting processes and procedures in accordance with CPC policies and procedures.• Develop and maintain Organizational Changes with clients and support groups to ensure the organizational structure is reflected properly• Develop and maintain relationships with clients and support groups (OP&D, LR, OAM, L&D and PC&R) to coordinate and administer employment activities for… Show more • Lead Recruiter for APOC staffing for the Metro Vancouver and Richmond PPC Portfolios. Conduct end to end recruiting processes and procedures in accordance with CPC policies and procedures.• Develop and maintain Organizational Changes with clients and support groups to ensure the organizational structure is reflected properly• Develop and maintain relationships with clients and support groups (OP&D, LR, OAM, L&D and PC&R) to coordinate and administer employment activities for Unionized and Non-Unionized positions for increased service and quality• Provide support and guidance to clients in resolving workplace issues, policies and procedures • Daily use of SAP to conduct business processes and investigation to identify key root problems with staffing and procedures. • Use of NJOYN as our ATS program to complete our end to end staffing procedures including posting, screening and placing candidates. Show less

Richmond, Bc

• Supervise daily operations of a team to ensure the safe and efficient routing and delivery of mail in accordance with regulation procedures and instructions• Estimated workloads in order to arrange for adequate staff to be assigned to different areas of the operation according to mail volume• Perform various office duties, including scheduling, writing reports and filing• Uses SAP to maintain administrative records on volumes processed and employees’ time and leave• Managed… Show more • Supervise daily operations of a team to ensure the safe and efficient routing and delivery of mail in accordance with regulation procedures and instructions• Estimated workloads in order to arrange for adequate staff to be assigned to different areas of the operation according to mail volume• Perform various office duties, including scheduling, writing reports and filing• Uses SAP to maintain administrative records on volumes processed and employees’ time and leave• Managed employee conflicts while effectively communicating with management• Demonstrate attention to detail and accuracy in dispatching trailers to their proper destination Show less

Parksville, Bc

• Recommended improvements to optimize operational efficiency, implement changes and communicate with all departments • Supervised a Unionized operations team to ensure safe and efficient application of turf maintenance procedures• Train new employees for the company while ensuring they are equipped with the knowledge and skills to complete the task safely and efficiently• Managed employee and customer conflicts while maintaining the company’s values and image for… Show more • Recommended improvements to optimize operational efficiency, implement changes and communicate with all departments • Supervised a Unionized operations team to ensure safe and efficient application of turf maintenance procedures• Train new employees for the company while ensuring they are equipped with the knowledge and skills to complete the task safely and efficiently• Managed employee and customer conflicts while maintaining the company’s values and image for excellence• Performed Administrative duties including data entry, record keeping, budget tasks, creating an equipment database, social media tasks, and resolving technical issues using Microsoft Office• Mastered horticulture duties including general mowing practices, installation and maintenance of irrigation and drainage systems, granular and liquid fertilization, and spray technician duties Show less

North Vancouver, Bc

• Mowing all areas including greens, tees, fairways and rough.• Irrigation duties including hand watering and small repairs.• Fertilizing duties including granular applications.• Course setup involving changing holes, small repairs on the greens, opening the practice areas and ensuring that the course looks presentable.

Bachelor’S Degree, Human Resources Management

Human Relations: • Application and use of key concepts of human behaviour in organizations with in depth focus on communication.

Horticulture Diploma, Turfgrass Management

• Basic and applied knowledge to maintain golf courses, athletic fields and other recreational turf while implementing integrated pest.