Provided overall IT vision and strategies. Developed and managed IT and Delivery budget with accountability for financial performance. Developed departmental policies and ensured adherence to them. Managed issues, problems and request and necessary. Fostered collaboration and communication with internal and external customers, vendors and contractors. Managed technical staff providing mentoring and team leadership.

Identified and documented application changes needed to meet new customer requirements while working under a strict timeline. Successfully managed and led developers as bugs were discovered and fixed. Worked with contractors and state agencies to overcome procedural obstacles and work through issues. Performed application testing, installation and created documentation. Developed training materials and led classroom training for new users of the application. Developed a plan for, and led, User Acceptance Testing of the application.

Led classroom instruction as an adjunct instructor gaining 3 years of experience in public speaking, teaching and mentoring. Gained the ability to assimilate and learn new technical materials quickly.

Consulted with higher education clients to determine need and procedure for deploying Microsoft's Identity Lifecycle Manager (ILM 2007) into the network of higher education institutions for the purpose of automatically provisioning Active Directory accounts and Internet based Exchange mailboxes for students.Functioned as a project manager to ensure necessary resources were available and deployments were completed on schedule and on budgetDeployed Microsoft Exchange Labs using ILM and VB.NET to provision student accounts and mailboxes in unique educational environmentsBrought together the various stakeholders and achieved agreements on business needs to enable a timely implementation of projectsWorked with the institution's internal staff and vendors to resolve all issues and complete projects on timeTrained client staff to use the software and provided ongoing supportLeveraged technical expertise and interpersonal skills to manage all issues successfully

Responsible for over 300 servers and 25,000 desktop systems at over 100 locations. Implemented infrastructure updates and upgrades corporate wide will mentoring junior staff.Managed two large Active Directory domainsManaged Exchange email servers and mailboxes for over 6000 active usersMonitored and maintained the corporate identity management system, Microsoft Identity Information Services (MIIS)Implemented enterprise wide antivirus solutionDesigned and implemented enterprise wide backup and disaster recovery solutionComplied with IT Infrastructure SARBOX requirementsKey player in corporate legal discovery and data retention processes