It Systems Designer
Responsibilities: - IT project management, supervision of analyst’s and programmer’s team – I was responsible for managing the development process in selfcare and customer care area, starting from estimates preparing and resource planning, through supervising analysis, development and test activities up to changes deployment on production environment.- Process design, software design, interfaces design, verification and acceptance of solution and architecture concepts, development of applications- Cooperation with contractors – tender organization, evaluation of the offer, collection of the software and documentationMajor projects- “New Self Care Area Architecture” – designing solution and architecture concept for self care area. Project concerned channels: web (computers, phones), sms, ivr. - “New Order Management System Architecture” – designing solution and architecture concept for reimplementation of Order Management System. - “CRM” phase 1 – migration set of processes and functionalities to new CRM system. - “Plus online” – reimplementation of self-service web application in a new/upgraded technologies (HTML, CSS, Tags, AJAX, Java 1.5, Struts 2, WebServices, Websphere Application Server 7, Sybase DB), introducing new brands, set of subprojects enhancing and tunning application allowing for presentation and management of newly introduced services.- “NBS – New Billing System” phase 1, phase 2 – set of subprojects enhancing applications to new billing system functionalities, introducing new brand.