Ky Devries Email & Phone Number

San Diego, California, United States

After successfully ramping up Indochino Santa Monica, transferred to Indochino San Diego as General Manager to improve store operations.Indochino San Diego now leads the District year to date in SPH (“Sales Per Hour”).As accomplished at Indochino Santa Monica, achieved highest individual Average Order Volume (“AOV”) in the District while cultivating and training the team to have the highest sales per person and RRA% for a 13% increase.Indochino Santa Monica continues to outperform.

Santa Monica, California, United States

Responsible for all day-to-day operations of Indochino’s Santa Monica showroom including, but not limited to, training and supervising all employees, scheduling employee shifts, resolving customer escalations, overseeing showroom visuals, communicating with corporate, managing payroll, and delivering excellent customer service.Increased showroom’s Trailing 12 month Average Order Volume (“AOV”) by 46.5% from $458 to $671, exceeding Indochino AOV goal of $624. This AOV improved our showroom’s ranking from last out of 90 locations to 3rd out of 85 locations.Lead in Key Performance Indicators in the entire district and Western Region:Out-of-Box: Goal: minimum 75% Performance: 94.5%Remake: Goal: less than 5% Performance: 1.5%Alterations: Goal: less than 10% Performance: 3.1%Improved Google reviews from 4.2 to 4.6. Improved OneLocal reviews to a 97% positive.From September 2023 to present, managed Indochino San Diego while overseeing Indochino Santa Monica.Overall Brand Ambassador by creating a welcoming and friendly environment for our clients, ensuring their needs would be taken care of at Indochino.

Mission Viejo, California, United States

Worked in the Mens Department. Helped find and style our customers, or the person they were shopping for. Developed knowledge on brands, and brands in other department to further help customers beyond my department, while also helping other associates from other departments and their customers. Saved the sales of other associates, when it came to returns and exchanges. Stocked and managed the displays on the floor, to maintain a clean and organized department.

Laguna Beach, California

Server Assistant at the luxurious five star restaurant at Montage in Laguna Beach, Studio. Knowledgeable in modern French cuisine, worked closely with renown chef Craig Strong and team, to produce the utmost enjoyable experience for our guests.