Ky Schultz Email & Phone Number

Coloma, Mi, Us

Coloma, Mi, Us

Chicago, Illinois, United States

Plan and implement various IT projects – server, network, desktop, VoIP, security software deployments, office moves/expansions.Manage an internal team of technical staff. Also, coordinate and manage contractors throughout the world.Evaluate and implement new IT project management strategies and proceduresCreate and maintain standard work documentation for projectsLiaison between sales and technical teams – provide the sales team with pre-sales information such as labor hours needed and a project plan for clients.

Chicago, Illinois, United States

Drove sales and built client relationships by creating IT solutions that align with our client’s business strategy.Developed new opportunities from quarterly sales and client goal-oriented strategy meetings to win stakeholder support.Delivered approximately 150 projects per year for over 100 Managed Services clients across several verticals including Legal, Financial, Insurance, Service, Manufacturing, Real Estate, and Education.Planned projects ranging from virtual cloud deployments and server refreshes to full infrastructure design for new office and commercial spaces.Researched industry specific compliance requirements and plan any necessary solutions for remediation to achieve compliance.Consulted with third-party vendors on service delivery requirements and strategy.Managed IT project planning and client expectations with Salesforce, JIRA and Teamwork Project management software.Bridged communications between Project Management, Sales, vendors, and clients resulting in successful project acceptance.Researched viability of new solutions and service offerings to add to core competencies.Refined and documented sales and operational processes.

Greater Chicago Area

Placed outbound and received inbound communications to and from potential customers creating new sales opportunities.Produced custom inventory and asset management solutions for customers ranging from individuals to government facilities.Managed several customer accounts with consistent communication and follow-through.Secured pricing exceptions directly from manufacturers as well as distributors through strong relationship building.Coordinated order fulfillment logistics to domestic and international customers with respect to applicable and taxes.Crafted quotations and maintained customer activities with Microsoft Dynamics CRM and Microsoft Office.Provided step-by-step technical support to customers and training to colleagues.

Placed bids on multi-million dollar projects including hospitals, schools, and retail centers.Built strong relationships with preferred contractors and industry leaders.Negotiated pricing with General Contractors and suppliers to increase profit margins.Coordinated post-sale transitions to Project Managers.Investigated new job leads via websites, news, and telephone leads.Generated project estimates from construction plans via digitizing software and equipment.Produced multi-format project plans and documents from both reprographers and in-office plotter.

Maintained an inventory of construction materials and equipment at a main warehouse as well as multiple construction sites in Michigan, Indiana, and Illinois.Coordinated heavy equipment repair and delivery to job sites.Managed and coordinated truck drivers and laborers.

Maintained customer and vendor relationships as well as accounting and marketing projects.

Sourced, phone screened and interviewed potential candidates for various retail positions.Received training in all Store Manager responsibilities in addition to Sales Representative tasks.Opened and closed the store routinely and promptly, including nightly deposits and change orders.Contributed to increased sales from $3 million to nearly $4 million.Designed new store operation procedures — increasing employee productivity.Managed 12 employees in sales, receiving and cashiering.Wrote weekly schedules for all store employees.

Assisted customers in finding the necessary products to complete projects.Managed and merchandised designated sections of the store.Trained additional sales representatives in all procedures.

Created step-by-step pictorial instruction sheets for each finishing process in the facility. Developed new finishes for both experimental and existing products.Traveled on sales calls secure new customers ranging from parts manufacturers to other finishing companies.

Operated and maintained heavy equipment from farm tractors to excavators.Managed picking crew and fruit packing facility.

Bachelor Of Science - Bs, Information Technology

Specializations in Cybersecurity and Project Management

Education record

Education record