Ky Valentin Borunda Email & Phone Number

Santa Cruz, California, United States

• Increased engagement and utilization of the center by over 50%.
• Managed the production of an original promotional video highlighting center services and resources. This allowed the Center to outreach to new pockets of students and communities that had never heard of our center.
• Created and analyzed annual and quarterly reports that showed evaluations of our services, programs, training, and social media engagement. I used this data to craft special internal reports for our center… Show more
• Created and analyzed annual and quarterly reports that showed evaluations of our services, programs, training, and social media engagement. I used this data to craft special internal reports for our center team.
• Identified and outreached to key stakeholders at UCSC for DEI training. This resulted in quarterly and annual commitments from essential offices to engage their employees in mandatory DEI curriculum.
• Crafted quarterly and annual goals and benchmarks for center services.

San Jose, California, United States

• Trained doctors, nurses, medical staff, administrators, and senior-level executives on best practices to establish a culture of Trans/GNC/ENBY/Intersex competency
• Conducted research to identify the health disparities impacting transgender patients and developed strategic quarterly goals to address them
• Created an extensive trans-specific online resource containing educational modules, community resources, and pertinent health care documents that serves as a comprehensive guide for… Show more
• Created an extensive trans-specific online resource containing educational modules, community resources, and pertinent health care documents that serves as a comprehensive guide for employees
• Advocated for employees from historically oppressed communities by improving our Diversity and Inclusion training, creating future trans-inclusion goals with Human Resources, and establishing the Trans Employee.

Berkeley, CA

• Corresponded with clients through email, phone, and in person in a timely manner while also providing bilingual support to clients that spoke Spanish.
• Assisted students, parents and international institution representatives in enrollment, course selection, and payment processes.
• Successfully scheduled meetings and managed calendars for our supervising team.
• Uploaded client paperwork, generated invoices, and operated office equipment such as fax machines, industrial printers… Show more
• Uploaded client paperwork, generated invoices, and operated office equipment such as fax machines, industrial printers, and phone systems.
• Improved and expanded customer inquiry tracking system, created excel spreadsheets to store 3,000+ students’ information, and managed our in-house Zendesk database. Show less

• Secured $42,000 dollars in a 6-month period through multi-channel giving campaigns.
• Cultivated and developed funder relationships with Alumni.
• Wrote successful grant proposals and produced detailed end of the year reports.
• Created an extensive conference budget that detailed the expenditures for a conference with 700 participants.
• Coordinated donor acknowledgements through individualized gratuity letters that led to continued yearly support for projects… Show more
• Coordinated donor acknowledgements through individualized gratuity letters that led to continued yearly support for projects.

Associate'S Degree, Diagnostic Medical Sonography/Sonographer And Ultrasound Technician

Bachelor'S Degree, Ethnic Studies

Activities and Societies: