Kyla Williams Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

San Diego, California, United States

Danvers, Massachusetts, United States

- Provided continuum of care for Deaf, Deafblind, and Hard of Hearing individuals- Determined residents' communication needs and utilized methods including: oral or written English, American Sign Language (ASL), Pidgin Signed English (PSE), Simultaneous Communication (SimCom), and Tactile Signing- Assisted residents with ADLs (activities of daily living): Bathing, Dressing, Toileting, Transferring, and Eating- Cooperated with inter-departmental personnel to ensure that nursing services were adequately maintained to meet the needs of the residents- Promptly answered resident calls- Reported all changes, complaints and grievances, and requests to the Charge Nurse

• Provided companionship to Deaf, DeafBlind, and Hard of Hearing residents and conversed in their preferred communication style• Assisted with supportive activities in a comfortable environment for residents• Coordinated and implemented active and passive activities to address the needs of residents with varying abilities• Met all new residents, informed them of the activity program, and encouraged participation• Coordinated with the Dietary Department regarding food-related needs and helped distribute meals• Displayed and distributed daily Activity Calendar• Recorded hourly activities of each resident and reported social updates to the Program Director

-Vetted all new leads-Set up and ran traffic tests with unique utms for each potential new partner-Managed all aspects of strategic partnerships with Influencers and Agencies-Created and maintained detailed reports on metrics and KPIs using Google Analytics, Sheets, Data Studio, etc.

Framingham, Ma

- Established an organized physical space and a creative classroom- Provided a positive environment for student learning and involvement- Communicated with students in their first language- Monitored student understanding of the curriculum and adjusted instruction, materials, or assessments, where appropriate- Demonstrated appreciation for and sensitivity to the diversity among individual students- Maintained appropriate classroom standards of behavior, mutual respect, and safety- Supervised students on field trips- Maintained professional boundaries, student and staff confidentiality, and accurate records- Complied with school, state, and federal policies and procedures

Greater Boston Area

· Oversaw all daily advertising operations for native and display campaigns, including campaign set up and optimization, creative review, daisy chain testing, and troubleshooting· On-boarded new advertisers and maintained relationships with a focus on campaign performance, account growth, and customer success· Reconciled month end billing by manually logging payments, tracking account balances, and invoicing

Greater Boston Area

· Acted as the main point of contact for clients on all aspects of operations· Identified and developed integrated media strategies for clients to improve efficiency, sales growth, and profitability· Regulated CPM, CPA and CPC campaign pacing and performance· Maintained and revised campaigns at the advertiser’s request· Tested optimization strategies such as expanding site lists, removing sites, geo-targeting, day-parting and shifting between creative sizes· Troubleshot discrepancies between internal and third-party reporting· Built and maintained responsive working relationships with agencies, advertisers, and inter-company departments· Reported campaign KPIs and performance trends on a weekly basis· Presented clients with post-flight wrap up reports outlining campaign highlights, performance learnings, and opportunities to secure incremental revenue· Provided monthly billable revenue information to the finance team

Greater San Diego Area

Ad Ops Coordinator· Assumed primary ownership for Self-Serve PPC advertisers· Managed and facilitated the account set up of new clients/campaigns within designated systems· Initiated and maintained highly-satisfactory, responsive working relationships with advertisers at all phases within the client life cycle· Continued weekly monitoring of SRL pacing data and call out any month-over-month variances· Tracked and monitored conversion reports and cost per acquisition (CPA) goals· Reported and communicated growth opportunities with sales reps and account managers· Provided assistance with dispositions, client reporting, and affiliate 1-click queries· Fielded all advertiser customer service inquiries· Assigned inbound sales leads to sales reps in SalesforceBusiness Resource Specialist· Identified low quality traffic sources and communicate with the marketing team· Reported and communicated growth opportunities to sales reps and account managers· Provided advertiser pacing analysis to teams· Managed all refund requests from advertisers · Obtained feedback to identify and communicate any advertiser needs or requirements to sales reps and account managers

Associate Of Arts - Aa, Deaf Studies

Activities and Societies: ASL Club; Phi Theta Kappa Honor Society; National Society of Leadership and Success; Dean’s List

Certificate Of Completion, Nursing Assistant/Aide And Patient Care Assistant/Aide

Arts And Humanities, American Sign Language

Activities and Societies: Phi Theta Kappa Honor Society