Kya Gonzalez Email and Phone Number
Kya Gonzalez is a Operations Manager at Sheraton Eatontown Hotel.
Sheraton Eatontown Hotel
View- Website:
- sheratoneatontown.com
- Employees:
- 23
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Operations ManagerSheraton Eatontown HotelEatontown, Nj, Us -
Guest Services ManagerSheraton Eatontown Hotel Jan 2024 - PresentEatontown, New Jersey, United States -
Room Sales AdministratorSheraton Eatontown Hotel Aug 2022 - PresentEatontown, New Jersey, United StatesDemonstrate exemplary communication skills – written, over the phone, and in-person – and a fast, effective response rate with both social and corporate clientsCreate room blocks for all eventsBe super organized and computer-savvyStep up to the challenge of going out on sales calls and pitching to new clientsJuggle a wide range of demands in a fast-paced environmentPitch in and help co-workers to support the teamGo the extra mile to make clients feel welcome, informed, and cared for -
Housekeeping SupervisorSheraton Eatontown Hotel May 2023 - Aug 2023Eatontown, New Jersey, United States -
Front Desk AgentSheraton Eatontown Hotel Nov 2021 - Aug 2022Eatontown, New Jersey, United StatesGreet, register, and assign rooms to guests of the hotel as well as make and confirm reservationsAnswer all incoming phone calls as well as assist guests with anything they may need during their stayCommunicate efficiently with other departments like housekeeping and maintenance to ensure everything is running smoothlyPerform simple bookkeeping activities as well as review accounts and charges with guestsProvide exceptional customer service to all guests -
Amenity SupervisorWave Resort May 2021 - Sep 2021Long Branch, New Jersey, United StatesTakes on role of leader and directs team when higher authority isn't thereEnsures everything is running smoothly at the pool and beach Frequently conversate with guests to ensure everything is going wellWorks longer shifts and is flexible working different tasks -
Amenity AttendantWave Resort May 2020 - Aug 2020United StatesExceeding guest expectations in service deliveryLearned to detect safety concerns and prevent violations on the pool deck, beach, and the lobbyParticipated in all COVID safety protocols and enforced them -
Pool/Locker Room AttendantOcean Place Resort & Spa Aug 2018 - Sep 2019Long Branch, New Jersey, United StatesResponded to guest requests for assistanceTrained to detect safety concerns and prevent violations on the pool deckEnsured the locker room and pool deck were clean and organized at all times
Kya Gonzalez Education Details
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Hospitality Administration/Management
Frequently Asked Questions about Kya Gonzalez
What company does Kya Gonzalez work for?
Kya Gonzalez works for Sheraton Eatontown Hotel
What is Kya Gonzalez's role at the current company?
Kya Gonzalez's current role is Operations Manager.
What schools did Kya Gonzalez attend?
Kya Gonzalez attended Fairleigh Dickinson University.
Who are Kya Gonzalez's colleagues?
Kya Gonzalez's colleagues are Loretta Monaco, Kim Smith, Jeanne Schneider, Frieda Devito, Maria Melendez, Bashira Wiley, Shawn Nash.
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