Kyandra Espindola Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

• Managed complex calendars and coordinated executive meetings and events, interacting with internal and external stakeholders including executives, assistants, consultants, presenters and vendors.• Made travel arrangements and assisted with expense submissions for executives and faculty.• Researched, prepared, edited, and coordinated drafts of administrative correspondence, documentation, data summaries, policies, and reports.• Facilitated a high-volume of meetings and webinars, prepared and distributed meeting agendas, took minutes, and used project management tools (Smartsheet) to track progress and ensure timely completion of deliverables.• Managed planning and implementation for in-person and virtual events of up to 250+ attendees, including logistics, registration, attendee communication and event materials. • Coordinated marketing and registration efforts for events, including website and email communications.• Served as primary technical support for virtual programs and primary on-site contact for registration at in-person events. • Streamlined event sponsor enrollment with creation of new enrollment form using Smartsheet. • Managed logistics for association’s member education program, including running virtual webinars via Talent LMS (learning management system), Zoom and GoToWebinar and mailing out certificates to qualifying participants.• Provided exceptional member customer service, responding to inquiries by email or phone with urgency and accuracy.• Screened and directed telephone calls, emails, and correspondence with independent judgment and discretion.• Handled confidential information with utmost discretion and ensure compliance with legal and regulatory requirements

Seattle, Washington, United States

• Support Executive Leaders (CEO & CFO) by managing projects, maintaining complex calendar schedules, updated spreadsheets and creating business reports.• Updated executives on changing business needs by thoroughly documenting internal and client meetings.• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for executive leaders.• Executed & transcribed minutes of meetings and events for Executive leaders to support sales, business development and customer relations to decrease costs and improve services.

Seattle, Washington, United States

• Trained barista's via customizing training strategies based on individual barista knowledge, experience and strengths for success of new employees.• Boosted customer experiences and increase store connection score by 26% by delivering superior customer service, issue resolution and merchandising.• Surpassed sales objectives of $4,000 daily of several consecutive years by cultivating exceptional customer connection.

Seattle, Washington, United States

• Collaborated with team members to help expand marketing channels.• Manage and execute multiple awareness campaigns via social media and SEO(Google Analytics) which increased customer engagement by 30%.• Created proposals and organized pursuit documentation to support marketing staff.

Pasco, Washington, United States

• Provide logistical support for 530 customers, weekly.• Audit inventory of Automobile Assets up to $150K, quarterly.• Coordinate with Procurement to order, receive and deploy Automobile Assets worth up to $15,900 weekly, within North America.

Kennewick, Washington, United States

• Maintained accountability for inventory assets up to $10,000 daily.• Increased sales by offering advice on purchases and promoting additional products.• Issued receipts and processed refunds, credits or exchanges up to $5,000 weekly.