Kimberly Yatchak Email and Phone Number
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• TECHNICAL EXPERIENCE:Over 8 years experience working at a Managed Service provider in a fast paced and demanding environment. Over 5 years experience managing and maintaining Microsoft O365 tenancies, migrations, licensing & all client support needs. Heavy focus on all Microsoft O365 solutions & software, Azure, ATP, EMS, & MFA rollouts (all things security related), SharePoint, Teams, client relations, and most importantly, COMMUNICATION.Advanced support in all things related to Windows hardware and software, Maintenance, documentation, reporting, training, and backup solutions (Azure, Veeam, AvePoint, Backup Radar, Datto, etc.)I work on the client facing side where I excel in client relations and ensuring our clients needs are always being met in a professional and timely mannerPrevious & ongoing experience history: o Over 20 years of windows platform experience in systems administration and support, including analyzing, designing, installing, maintaining, and repairing hardware, software, mobile devices, peripherals, and networks.o Troubleshooting and supporting specialized projects, system upgrades, migrations, and database application management.o Analyzing, implementing, and managing backup strategies and routines for system security and data integrity.o Management of third-party vendor accounts, annual budgets, licensing and contract negotiations.o Technical writing, documentation, and training pertaining to all systems hardware, software, and processes.o 24/7 on call and remote desktop support experience. IT is never closed.• NON-TECHNICAL EXPERIENCE:o Genuine, conscientious, and loyal in both personal and professional affairs.o Communication - this is the trait I specialize in the most; I find that it is the most important trait for anyone, in any position, to possess. o Superior adaptability and multi-tasking skills for supporting technology-related issues in a demanding and high-stress environment that has varying personal and professional needs.o Exceptional inter-personal communication skills with a strong ability to quickly form loyal, trustworthy, and long-lasting beneficial relationships with clients, vendors and coworkers.o Extremely quick learner with high-energy and a strong desire to provide fast, efficient, and quality work for every client in any situation. o Strong attention to detail, articulation, editing, and proofreading abilities.
Insite Business Solutions, Inc.
View- Website:
- trustedinsite.com
- Employees:
- 15
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Client Support SpecialistInsite Business Solutions, Inc. Nov 2016 - PresentZeeland, MiProvide Client assistance and support for all technology needs and services.
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It Communications SpecialistOdl, Inc Dec 2011 - Nov 2016Zeeland, Michigan• Primary IT support for over 400+ users global wide for all hardware, software, peripherals, AV equipment, and cellular devices. • Negotiates and manages all IT vendor services and contracts including: Cisco, Symantec, EMC, Dell, Microsoft Office 365, VMWare, Verizon, AT&T, CenturyLink, & various other software and networking partners.• Oversees all AV equipment including the upgrading and training of all conference room equipment for video conferencing.• Managing and maintaining all backups and disaster recovery through EMC appliances and networker software.• Assessment and planning for annual IT budgets and maintaining overall IT expenses.• Technical documentation, training, and support pertaining to all hardware and software for a multitude of end-users ranging from corporate office staff to warehouse operations staff• 24/7 remote support -
Systems AdministratorKent Beverage Company Aug 2006 - Dec 2011• Primary IT support contact for all systems administration responsibilities, including analyzing, designing, installing, maintaining, and repairing networks, software, and hardware (five physical servers, five virtualized Hyper-V machines, 30+ workstations, 60+ mobile devices and PDA’s, 30+ Bluetooth mobile printers, 10+ printers and fax machines, and a multitude of misc. peripheral devices)• Designing, installing, maintaining, and repairing software pertaining to backups and data integrity (Disaster Recovery, Exchange Information store backups, off-site SAN backups, OS Imaging, Sonicwall CDP backups, SQL DB backups, Tape-Library backups, and various misc. proprietary backup software and hardware devices)• Assisting with extensive server migrations and software implementations (Windows SBS 2003 Exchange Server migration to Windows 2008 Enterprise with Exchange Server 2007, SQL 2008 R2 Mirroring, Virtualization with Hyper-V, and Failover Clustering with High-Availability)• Management and maintenance of all Software and Hardware License Agreements and contracts• Management of Third-Party Vendor Accounts (Dell, eoStar, HP, Microsoft, Printek, Sonicwall, Symantec, Verizon, etc.) and budgets (negotiating, quoting, and ordering)• Assessment and planning for annual IT budget requirements and monitoring of expenses• Managing, configuring, and supporting 85+ phone line accounts with Verizon Wireless• Technical documentation, training, and support pertaining to all hardware and software for a multitude of end-users ranging from corporate office staff to warehouse operations staff• 24/7 remote desktop and phone support for all Exchange email accounts, company shared files, SQL database for beverage industry software (eoStar), mobile devices, network connectivity, and pertinent general tech assistance
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Administrative Assistant / Day-To-Day Buisiness OperationsSpadafore Distributing Company Sep 2002 - Aug 2006• General Customer Service: taking orders from customers and sales employees, inputting and invoicing orders, and general sales and inventory report inquiries• Answer multi-line phones, filing, faxing, technical documentation, and inventory replenishment• All PC operations, AS/400 reporting and depreciation's', financial spreadsheets, and Beverage Industry reports• Checking in driver deliveries and reconciling day-to-day revenue• Monthly chain account pricing contracts and reports
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Student Employee / Secretary For The Business DepartmentLansing Community College Jun 1999 - Aug 2002• Assisted student and faculty with all Business Department Needs• Answered multi-line phones, made copies, filed, faxed, and replenished inventory of supplies• Assisted with all student needs and faculty requests for preparing exams, reports, spreadsheets, pamphlets, booklets, and various other misc. projects• Assisted in the Accounting Department and the Hole-In-The-Hall store on an as needed basis
Kimberly Yatchak Skills
Kimberly Yatchak Education Details
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Computer Networking Mcse/Cne -
Computer Networking
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Waverly High SchoolGeneral Studies
Frequently Asked Questions about Kimberly Yatchak
What company does Kimberly Yatchak work for?
Kimberly Yatchak works for Insite Business Solutions, Inc.
What is Kimberly Yatchak's role at the current company?
Kimberly Yatchak's current role is Client Support Specialist at Insite Business Solutions, LLC.
What is Kimberly Yatchak's email address?
Kimberly Yatchak's email address is ki****@****hoo.com
What is Kimberly Yatchak's direct phone number?
Kimberly Yatchak's direct phone number is +161624*****
What schools did Kimberly Yatchak attend?
Kimberly Yatchak attended Davenport University, Lansing Community College, Waverly High School.
What are some of Kimberly Yatchak's interests?
Kimberly Yatchak has interest in Photography, Antiques, Pottery, Reading.
What skills is Kimberly Yatchak known for?
Kimberly Yatchak has skills like Customer Service, Troubleshooting, Windows Server, Operating Systems, System Administration, Microsoft Office, Strategic Planning, Account Management, Windows, Management, Inventory Management, Team Building.
Who are Kimberly Yatchak's colleagues?
Kimberly Yatchak's colleagues are Shae Jensen, Jared Briolat, Ben Rupp, Brian Krapohl, Christina Neale, Matt Becker, Jason Haveman.
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