✬Candace Kydd✬ Email & Phone Number

Hamilton, On, Ca

Burlington, Ontario, Canada

CS-1 Transportation is a full service transportation and logistics management company specializing in cross border and domestic LTL/FTL, Flatbed, and Expedited and Air Solutions. We provide a full range of integrated services for businesses shipping products to and from Canada and the United States. We step outside the norm to update, connect, and provide feasible solutions to our customers in a timely manner.

Hamilton, Ontario, Canada

Working in a 55+ community that has an assisted living building and over 500 independent living bungalows.

Dundas, Ontario, Canada

Working with over 200 union workers on the Ontario oil pipeline.

Hamilton, Ontario

Managing 10+ Business Development Managers across Canada in an aftermarket warranty company. Analyzing reports and working with outside Sales team to increase customer satisfaction, revenue, count. Creating an internal newsletter sharing leading industry news, developing surveys to ascertain dealership satisfaction, end-customer satisfaction, and service center satisfaction. Working as ONE team and sharing best practices internally and externally. Coaching and training closely with each rep on setting goals, prioritizing, and time management. Improving the overall usage by sales for the company's customized CRM tool, TMS. Collaborating with various depts. including Marketing to develop new marketing campaigns and products. Working with these other depts to stay within guided parameters for open A/R, Controls, Marketing, and Product Costs. Creating sales job descriptions, posting for sales positions, screening, interviewing, and creating their training agendas. Tracking and reporting personal, sick, and vacation time to HR personnel, and key senior management.

Burlington, Ontario

Reporting directly to the Canadian Sales Support Manager. Working closely with our Sales team across Canada on the B2B/B2C side of business I utilized my skills by maintaining a high level of DQS, setting up accounts &amending customer master data, analyzing Adhoc reports, working on special pricing, rebates. Driving our sales team to work hard, champion sales, and working well to improve their KPI scores. Attended local trade shows, leading Continuous Improvement projects. Hosting and presenting to NA teams regarding protocols, training, onboarding, special pricing reports. (Authenticity, Growth, Collaboration, and Performance). Setting up confidential meetings with key stakeholders. Striving to work as one team.

Burlington, Ontario

Monitoring and working closely with the store managers of our corporate locations. Pulling adhoc reports to analyze previous order history against store requests to ensure needs are met. Reviewing all customer invoices for accuracy and proper payments are applied. Following up with Fleet services for payment, misuse, and general updates. Maintained staff payroll records for each store location in Southern Ontario and working closely with our payroll dept to communicate any changes with staff. Reporting any near misses, or incidents to ensure proper protocol has been taken. Addressing and submitting the JLC store managers, employees and customer complaints/concerns.

Toronto, Canada Area

Reporting directly to Owner/President. Updating and maintaining the company database to ensure accuracy on prospects and customers. Providing constructive feedback on all aspects of the business from product, marketing, and staff. Managing tasks such as handling incoming orders, constructing product, packaging and shipping product. Ordering and maintaining stock, selecting courier services, researching and presenting employee health benefit packages to the owner. Arranging company functions, meetings, including snacks and lunches. Managing inventory and order entries via MYOB accounting software.

Human Resources Management Certificate

Certified, Word Processing Secretary, Travel & Tourism