Kyla Dean Email and Phone Number

- Efficiently managed the seating arrangements for a high-volume restaurant of 100-400 reservations daily, ensuring a smooth guest flow and reducing wait times through effective coordination with kitchen and serving staff.- Helped in whatever way needed during busy hours by running drinks and food, managing the food line, bussing and resetting tables, and taking orders when servers were overwhelmed.- Assisted in streamlining front-of-house operations, resulting in an improvement in table turnover rates by coordinating guest seating, order taking, and food delivery, sometimes simultaneously.- Memorized 50+ dishes and their ingredients/allergens with frequent changes in the menu in order to assist in food presentation and fulfillment of food tickets.- Learned to use OpenTable to an advanced degree and very familiar with Toast transactions and technology.

- Processed high volumes of customer transactions with accuracy and speed, maintaining a low error rate.- Provided detailed information on product features, styles, and trends, helping customers make informed purchasing decisions.- Cultivated strong customer relationships through personalized service, resulting in increased customer loyalty and repeat business.- Successfully promoted additional products and accessories during checkout, significantly boosting average transaction value.- Conducted end-of-day cash register audits, ensuring accurate accounting and reporting of daily sales.