Team Manager
CurrentDividing my time between two jobs whilst completing a full-time university degree has lead me to develop some key skills such as: Teamwork- I have done so by being tasked with training any new staff members we have and ensuring that I work well in a team.Multi-tasking- I am able to complete many tasks efficiently and ensure that whilst juggling things around work, I am able to complete all tasks to the highest standard.Flexibility- I am flexible when working long shifts and being able to take on tasks such as preparing for large events at short notice.Attention to detail- Working in hospitality means that everything is judged by your customers, therefore, everything needs to be of the highest standard in order to build company rapport. This ensures that excellent customer service is provided.Industry Awareness- Picking up on current trends to ensure that our bar is stocked with the finest, most in demand products that can be offered in a golf-club setting.Time Management- It is of the utmost importance that all customers are attended to in a timely manner and that I ensure the bar is stocked and ready to go when the doors open so that I can best attend to the customers in front of me.Communication- This is key in any and every role. Communication skills are vital in ensuring that my customers receive the best service and that if there are any issues or concerns in the work environment I am able to effectively communicate this with head-office.Interpersonal Skills- I have gained exceptional interpersonal skills such as empathy, negotiation, listening, creative thinking, patience, and tolerance towards all of my customers and co-workers.Problem Solving- working in a fast paced environment means that I need to be able to solve any issues that arise whilst at work to ensure that they are dealt with in the most effective and timely manner.
