Kye Sutphin, A-Csm, Cspo Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

Greater Atlanta Area

This position is responsible for leading cross functional teams to support the successful delivery of complex organizational Information Technology and other business driven IT projects. Primary responsibilities include creation and evolution of core technical project management processes and methodologies for the organization that directly supports.

Greater Atlanta Area

As a Demand and Project Manager, my main job is to understand incoming requests for Human Capital Data and manage project efforts for strategic and large scale tactical projects. In addition to managing projects, I’m also responsible for optimizing processes around receiving and fulfilling requests. Gathering and analyzing data about the kind of requests.

Atlanta, GA

General Role/ Responsibilities► Consistently delivers assigned projects on time and under budget► Develops and shares best practices with the team including User Story and Acceptance Criteria Primer► Partners with stakeholders and Technology Steering Committee to identify and prioritize projects► Manages budget and technical constraints (including.

Norcross, GA

As an Agile Project Manager, my focus is on delivery, process, and people. I focus on delivery as it relates to completing sprints at a product/team level. I am a Scrum Master and an Impediment Remover responsible for problem solving while focusing on deliverables and outcomes of projects. I assist my teams by limiting work inflow via product backlog based.

Norcross, GA

Creating and optimizing process across all areas of the business. Making B2B partnering easier, strengthening relationships with existing clients, and improving the overall user experience. Providing creative solutions to help teams execute their work in more effective ways. ► Optimized process to handle customer requests; saved ~ 100 hrs/month► Automated.

► New design process: 92% cost savings; 80% decrease in turnaround time over quarter► Decreased Time to Revenue by 66%► 63% increase in client contact► Centralized knowledge base for internal and international teams► Developed procedures for and trained US and international teams.

The Talent Network Project Coordinator is focused on ensuring all new Talent networks are built, delivered and made live, ensuring the accuracy and quality of all Talent networks meets the established expectations and working with sales and clients to ensure expectations are clear, realistic and to provide an excellent experience throughout the delivery.

Greater Atlanta Area

The role of the Client Support Specialist is to provide post-sale support, training and facilitate product usage to corporate clients and internal sales team.Managed part of CareerBuilder’s largest Enterprise Level sales office. Instrumental in creating relevancy evaluations and teaching tools for both Sales Reps and clients.100 % NPS rating and consistent.

Assisted in the development and launch of Quantal’s new Risk and Attribution reporting platform Quantal PAR.Developed and shared unique insight into niche markets by analyzing existing and prospective clients as well old case files and issue resolutions.Crafted marketing materials, product brochures, email campaigns, and website copy for Quantal and our.

Instituted proactive customer service leading to greater client satisfaction and product confidence. As a result 74% of clients now report that they are highly satisfied with the Bullrun productActively tracked client complaints, solutions, and requests leading to more responsive product development and increased overall client satisfaction Instrumental in.

Raised company compliance by more than 47%Managed and revamped phone system leading to greater productivity and client satisfaction Took active role in implementation of online nursing exams further raising company compliance Created marketing flyers currently in use by company

Ba, Philosophy

Activities and Societies: Member Phi Sigma Tau - The International Honor Society in Philosophy.Magna Cum Laude with Departmental Honors in.

Bachelor'S Degree, Philosophy