Kimberly Hudson Email & Phone Number

Monroe, La

Responsible for building new relationships in the Marketing and advertising industry specializing in Healthcare and health related services.

Monroe, La

Responsibilities include, but not limited to: servicing contracted groups (building relationships, enrolling new employees, annual renewals, etc.), deliver and pickup contracts, give new employee benefit presentations, coordinate marking events, give Medicare Advantage presentations, etc.

Monroe, La

Responsibilities include, but not limited to: Interacting with customers, providing Interacting with customers, providing information in answer to inquires about products, accounts, and services. Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions. Answering the questions of customers regarding the organization’s products or services and its operation or maintenance. Handling and resolving customer complaints, or special orders via mail or phone. Referring complaints of service or product failure or errors to appropriate personnel for investigation. Communicating solutions, successes, and opportunities to the Supervisor of customer service.

Monroe, La

Monroe, La

Primarily responsible for providing effective customer service for all Vantage Health Plan, Inc. members by utilizing excellent, in-depth knowledge of company products. Answered member questions in a timely and professional manner explaining benefits and handling grievances. Appealed claims on behalf of Members’ or Providers’ and respond back when a resolution has been determined.

Monroe, Louisiana Area

Responsibilities include, but not limited to: Process all claim types, excluding VHP employee claims. Post claims to the Inpatient (I/P) and Ambulatory Surgery (ASU) spread sheets. Run daily MC400 queries. Audit claims for duplicates and research as necessary.

Monroe, La

Responsibilities include, but not limited to: admitted patients to facility per physician written request, insurance verification, obtained prior authorization of services, scheduled major diagnostic tests, etc.

Business Administration, Business Administration

Education record