CDW is a leading multi-brand technology solutions provider for business, government, education and healthcare customer in the United States, Canada and the UK. A fortune 500 company founded in 1984. Currently employs over 10,000 employees. Our broad array of offerings range from hardware and software to integrated IT solutions such as networking, cloud, data center and security. We create and implement technology solutions for large businesses across the world. Creating relationships with key executives and decision makers.

Connected with customer to resolve and manage their auto accounts. Provided solutions to resolve delinquency and avoid further action. Facilitated the repossession process and located collateral for the company. Assisted customers in making payments regardless of delinquency. Used an array of skip tracing tools to locate company collateral from the customer. Made phone calls to reach out to customers about their account.

Started from the bottom as a busser when I was 17. Moved my way up to a server and then a bartender shortly after. Became a manager at 20, ran front and back of the house operations. Managed up to 40 employees during the seasonal months. Did a multitude of jobs for the company such as: - Payroll - Bookkeeping - Deposits - Starting banks - Creating menus - Creating drinks - Determining prices - IT issues - Handling live bands 6 nights a week and on the weekend afternoons - Ordering - Inventory - Cooking - Prepping - Stocking- Closing/ Opening duties - Interviews/ Hiring - Training within every department

Handled delinquency auto finance accounts Facilitated in repossessing company collateral Handled Charge off accounts Assisted in reinstating loans after repossessionBrand Ambassador for the companyWent to job fairs to represent the companyAssisted in many trainings of new hires as well as department transfers Was a member of the Corporate Communication Committee