- Provided administrative assistance by professionally answering phone calls and e-mail inquiries, delegating work to appropriate employees, and booking meetings with accounting partners for additional support during the COVID-19 Pandemic- Greeted and welcomed clients, providing them with a positive and informative first impression of the company and notifying appropriate persons of their arrival while upholding and maintaining the pandemic safety protocols - Developed advanced proficiency in Microsoft and Practice Management software programs such as Microsoft Word, Microsoft Teams and Microsoft Excel