-Regularly handled a high volume of customers, with anywhere from 100-700 customers coming in per shift.-Anticipated guest’s needs to provide an efficient and personalized customer service experience. -Trained new employees in various areas.-Responsible for handling money at a cash/check only establishment.

-Greeted incoming office guests, answered questions, and directed individuals to businesses in the community.-Assisted the Senior Director of Events and Member Engagement with administrative support, including managing incoming calls, coordinating with chamber members, and filing member documents.

-Provided administrative support, including managing incoming calls, coordinating files and sorting mail. -Maintained docket calendar and database for Teen Court.-Lead Anger Management and Drug and Alcohol Abuse seminars.-Maintained program success rate between 96% and 98%.