Kyla Ferguson Email & Phone Number

Charlotte, North Carolina, United States

• Maintaining hundreds of business relationships across four branches of Toyota Forklift dealer on the East coast.• Enhanced ability to use Microsoft Office Excel to generate and search equipment specifications, availability and location. • Coordinates equipment readiness and transport, maintains purchase orders and records according to policy. • Investigates and corrects invoice discrepancies. • Processes equipment requests from internal and external customers by matching and prioritizing available inventory with requests.• Generates rental contracts and quotes using CRM software, validate customer account, confirms customer credit status, closes contracts and bills invoices.

• Negotiated contracts representing buyers and sellers, generating over $10 million in sales during 2020 and 2021.• Prepared market analysis statistics, bid presentation, researched listings, and set up home inspections.• Responsible for all aspects of business: customer service, sales, purchasing, accounting, contract writing, marketing and lead development.• Worked with lenders, escrow companies, home inspectors, and all necessary parties to ensure that all terms and conditions of purchase agreement are met prior to closing.• Analyzed present and future markets conditions by looking at various statistics including absorption rate, inventory, and average market time.• Created and managed social media profiles including promoting listings, brokerage, and agent achievements.• Composed, edited and proofread reports, proposals and other correspondence. • Scheduled and coordinated calendar of appointments, meetings and travel itineraries.• Completed continuing education annually to improve and enrich skillset.• Created dynamic social media and print campaigns.• Maintained communication and developed relationships with agents, lenders and closing attorneys.• Resolved client concerns related to home purchases to maintain high satisfaction ratings.• Confirmed compliance with federal and state laws to enforce regulations and monitor sales.

• Provided administrative support including managing calendars, composing documents, completing data entry, and organizing the office to ensure the highest level of efficiency. • Assisted in aspects relating to organization, client relations, and brokerage promotion. • Managed social media profiles including promoting listings, brokerage, and agent achievements.

• Provided administrative support including managing calendars, composing documents, completing data entry, and organizing the office to ensure the highest level of efficiency. • Assisted in aspects relating to organization, client relations, and brokerage promotion. • Managed social media profiles including promoting listings, brokerage, and agent achievements.

Columbia, Sc

Responsible for buying, marketing, and inventory management of vintage furniture, tableware, and accessories for use in weddings, styled events and photo shoots. Published/featured in 5 magazines and several blogs.

Columbia, Sc

Responsible for filming, live broadcasting and directing college courses for distribution throughout the state of South Carolina