Kyle Smith Email and Phone Number
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I specialize in building and launching product management practices that catalyze market success and revenue growth, with successes at high-growth, industry-leading companies such as Topgolf Callaway Brands, StackPath, and Appspace.My expertise lies in blending market insight with revenue and margin growth, using a process-centered approach in both software and hardware product management. Engaging deeply with various business aspects, I turn visions and stakeholder requirements into reality – while nurturing, developing, and inspiring my teams to exceed their potential.Snapshot of Successes:➡️Drove 12.8x increase in Toptracer's revenue by leading the launch of groundbreaking golf entertainment and game improvementproducts from concept to market realization.➡️Pioneered the UX design for pricing systems, customer/operator portals, apps, games, and interfaces at WilTel, Level 3, The Planet, Appspace, StackPath, and Toptracer.➡️Integrated products from various acquisitions into a singular platform across multiple employers – minimizing customer churn, penetrating new target markets, launching innovative products, reducing operational expenses, and enhancing CSAT.➡️Championed data-driven decision-making by developing comprehensive market assessments, supply and demand forecasts, business models, sales/marketing funnels, and game analytics.Areas of Expertise:►Catalyzing Organizational & Product Focus►Building & Leading High-Performing Teams►Driving Top-Line Revenue Growth & Operational Efficiency►Leading Complex Product IntegrationsAdditional Skills: Product Management | Product Development | User Experience | ARR Forecasting | Pricing Strategy | Go-to-Market | Business Process Re-engineering | M&A and Partner Integration | Consensus-building | People Management
Self-Employed
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Self-EmployedDallas, Tx, Us
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Chief Product OfficerClippd Jun 2024 - PresentLondon, England, GbGolf’s data-driven performance platform.Clippd is an AI-focused technology business building a connected future for golfers and coaches who have a passion for performance. At our core is a universal platform that aggregates and elevates all the performance data created by millions of golfers and coaches every day. With world-leading data-science and beautiful design our software establishes a new layer of intelligence and actionable insights.As a company, we strive to be a catalyst for the widespread adoption of golf technology amongst all golfers, and to provide an end-to-end data solution for the benefit of the game in its entirety.
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Chief Strategy OfficerClippd Jan 2024 - PresentLondon, England, Gb
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Vice President, Product Management (Head Of Product, Toptracer)Topgolf Callaway Brands Jun 2018 - Nov 2023Carlsbad, Ca, UsInitially, I joined Topgolf Callaway Brands as a consultant. I was quickly hired permanently and promoted twice in rapid succession to establish and lead the product management function at Toptracer, the company's rapidly growing technology division.I established and directed a product team, setting a clear vision, mission, and strategy. Together, we drove a 12.8x increase in annual revenue and a 20x growth in B2B customers – and expanded our global reach by 5.4x, from 7 to 38 countries.Additionally, we increased the number of clients using the latest technology by 32x and achieved a 46x rise in user app downloads, from ~50K to 2.3M+, with an impressive 87% account conversion rate. Our achievements led Topgolf to create its inaugural Product Center of Excellence (COE).Highlights:➡️Increased global target market by 170% by introducing a new mobile experience for players on grass tee ranges.➡️Launched two innovative range technology products: a web portal for golf course and range operators to enhance business efficiency and a web-based tool for golf instructors to engage students more effectively.➡️Directed North American and European operations teams for 2 years. Managed ~30 solution architects, tech installers, and project managers. Teams coordinated internal and third-party resources for installations at customer venues.➡️Led Toptracer’s acquisition and integration of Anova Golf, adding robust performance analytics to Toptracer experiences.➡️Improved overall deal margins by overhauling subscription pricing model and sales calculator.➡️Established new processes, OKRs, and KPIs with Swedish software development teams. -
Vice President, Product Management (Head Of Product)Stackpath Aug 2017 - May 2018Dallas, Tx, UsAs part of the executive team at a global provider of secure hyper-edge services, I was charged with creating a new product management function. This was crucial for the launch of an integrated platform consisting of three content delivery networks: one developed by StackPath and two acquired from other companies.I managed a team comprising product managers and UX designers from these 3 companies. Together, we designed and launched the platform's new consolidated interface, which featured a novel consumption-based pricing model and accommodated the needs of 20K legacy customers. -
Senior Director, Product Management (Head Of Product)Appspace Jan 2015 - Aug 2017Dallas, Tx, UsThe CTO of a cloud-based workforce communications software provider recruited me to set up the company's first formal product management function.I played a key part in transitioning the company from a digital signage leader to a dominant force in workforce communications by leading the development efforts of ~40 team members in the US and Malaysia.Highlights:➡️Aided company's transformation strategy by implementing pricing and packaging changes, shifting from licenses to SaaS subscriptions, resulting in an increase from 55% to 80% of revenue in SaaS subscriptions within a year.➡️Unlocked new revenue streams by leading integration and GTM efforts with 5 strategic technology partners (Google, Cisco, BrightSign, LG, MediaVue).➡️Improved code quality, sprint velocity, and burn-down rate by launching scrum practices. -
Senior Director, Global Field MarketingAlert Logic Jan 2012 - Jan 2015Eden Prairie, Minnesota, UsAlert Logic is a high-growth global provider of security SaaS products.I was hired for a newly created director role and quickly advanced to Senior Director. In this capacity, I built a partner marketing team and developed our strategy, working closely with executive leaders on the go-to-market approach.Highlights:➡️Generated ~70% of annual revenue through indirect channels by transitioning Partner Marketing from mainly regional IT resellers to Cloud IaaS and managed hosting providers (including AWS, MS Azure, Google Cloud, and their reseller networks).➡️Worked with AWS and their resellers to execute 72 campaign activities in 2014, boosting AWS-related business to 14% of total revenue, a significant increase from 0% in 2012.➡️ Exceeded annual leads, opportunities, and value targets by collaborating with the online marketing team to develop first-ever lead and funnel management process; also created marketing roadmap, budget, and operational metrics.➡️Executed corporate events, construction of Seattle-based Executive Briefing Center, and development of an associated EBC program; drove > 2x increase in net-new leads from largest demand gen show (AWS re: Invent).➡️ Managed and expanded the annual campaign budget from $300K to $1.6M over 3 years. -
Director, Product Marketing - Smb SegmentQuest Software Nov 2010 - Aug 2011Aliso Viejo, Ca, UsQuest Software is a developer of IT management software products.As Director of Product Marketing, I crafted and implemented a marketing strategy for the SMB channel across all business lines. This strategy aimed to increase SMB bookings, lower the Cost of Sale, and prevent partner/channel conflict.Within six months, I doubled e-commerce sales – an accomplishment that stemmed from launching the first SMB-targeted web platform in just six weeks.Additionally, I improved the user experience and process flow, expanded the product range from 27 to 47, and enhanced the positioning of 34 SMB products. -
Director, Product Management - WebThe Planet Aug 2009 - Nov 2010Houston, Texas, UsThe Planet provided cloud, dedicated, and managed hosting solutions. The company merged with SoftLayer in November 2010, and IBM Cloud later acquired the combined entity.I was charged with revolutionizing customer experience by creating and implementing a consolidated customer portal for all hosting services. Within four months of my hire, I took over ownership of all customer-facing online properties, including the portal, website, and eCommerce.Highlights:➡️Pioneered mobile entry, achieving a 13% user engagement for functions traditionally desktop-based.➡️Redesigned corporate website and eCommerce platform in just 10 weeks with a $75K budget, improving all associated KPIs. -
Director, MarketingLevel 3 Communications 2008 - 2009Broomfield, Colorado, UsAs Director, Marketing, I generated $13.8M in free cash flow by increasing out-of-term service prices. My strategy involved assessing customer relationships, market trends, and service appeal for pricing and renewals, as well as launching targeted customer retention initiatives. -
Director, Sales OperationsLevel 3 Communications 2007 - 2008Broomfield, Colorado, UsIn this capacity, I led a 100-person sales team that drove $400M in annual revenue; this included managing $7M in sales compensation and incentive plans.
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Director, Product Management - Web PortalsLevel 3 Communications 2006 - 2007Broomfield, Colorado, UsAfter Level 3 acquired WilTel in October 2005, they relocated me to their HQ in Broomfield, CO, in 2006 to direct their portal integration efforts from a product standpoint.I developed and gained CXO approval for a $14M business case to revamp the company’s customer portal. Executing the ensuing roadmap, I significantly reduced operational expenses by merging functionalities from seven acquired companies' portals into a single unified system.
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Manager, Product Management - Pricing AutomationWiltel Communications 2003 - 2006UsI developed the strategy, pricing structure, and user interface for an online pricing and quoting system, reallocating 25% of the Pricing Group's staff, which resulted in a 150% increase in team output within a year. -
Manager, Partner Strategy & DevelopmentWiltel Communications 2001 - 2003UsI was promoted to lead the RFP process to identify and establish new strategic vendor relationships.Through careful structuring, negotiation, and securing long-term purchase agreements, I successfully halved the average product cost of sale while significantly enhancing service levels.
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Manager/Product Manager, ColocationWiltel Communications 1999 - 2001UsI was hired as the 700th employee at global telecom provider WilTel, which eventually grew to 4,400 employees. WilTel was acquired by Level 3 in December 2005, a company that was later acquired by CenturyLink and is now known as Lumen.In my first role with the company, I managed the product lifecycle for Colocation and Data Center lines across 117 U.S. facilities, spanning 2M sq. ft.Within 3 months, I improved key performance indicators by 70% by addressing process and capacity issues. My efforts also secured Board approval for a $759M capital plan aimed at expanding our network across 35 markets.
Kyle Smith Skills
Kyle Smith Education Details
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University Of Kansas School Of LawSecurities & Tax Law -
Hendrix CollegeEconomics Emphasis
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Holland Hall Preparatory SchoolHigh School Diploma
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Hendrix College
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Hendrix College
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Hendrix CollegeBusiness & Economics
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Hendrix College
Frequently Asked Questions about Kyle Smith
What company does Kyle Smith work for?
Kyle Smith works for Self-Employed
What is Kyle Smith's role at the current company?
Kyle Smith's current role is Head of Product | Building Top-Performing Product Management Functions for High-Growth Companies | Driving Exceptional Market, Revenue & Margin Creation via Process-centered Product Management | Ex-Topgolf.
What is Kyle Smith's email address?
Kyle Smith's email address is ky****@****ath.com
What is Kyle Smith's direct phone number?
Kyle Smith's direct phone number is +183235*****
What schools did Kyle Smith attend?
Kyle Smith attended University Of Kansas School Of Law, Hendrix College, Holland Hall Preparatory School, Hendrix College, Hendrix College, Hendrix College, Hendrix College.
What are some of Kyle Smith's interests?
Kyle Smith has interest in New Technology And Gadgets, Golf, Personal Interests, Growing Saas Subscriptions, Skiing, Accurate Product Roadmaps, Work Interests, My Family, Movies, Jeeps.
What skills is Kyle Smith known for?
Kyle Smith has skills like Strategic Planning, Critical Thinking, Consensus Building, Plan Implementation, Product Management, Product Development, Product Marketing, Customer Experience, Pricing, Sales Operations, P&l Responsibility, Market Research.
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