- Leadership & Mentorship: Guiding & mentoring a team of casual coaches, fostering a supportive environment that emphasised safeguarding practices and the overall well-being of youth participants.- Programme Development: Designed and implemented youth-focused programmes that prioritised both engagement and safety, leading to an increase in participation and retention.- Welfare & Safeguarding: Ensured the welfare of all participants by implementing rigorous safeguarding protocols, conducting regular training sessions on child protection for staff, and maintaining a vigilant approach to creating a safe, inclusive environment.- Youth Empowerment: Developed and facilitated workshops on leadership, teamwork, resilience, and personal safety, empowering young participants to achieve their personal and sporting goals while maintaining a strong focus on their welfare.- Stakeholder Collaboration: Partnered with local schools, community organisations, and parents to promote safe and inclusive youth programmes, expanding outreach and securing resources for sustainable growth.- Performance Monitoring: Conducted regular assessments of youth progress, programme effectiveness, and adherence to safeguarding policies, using data-driven insights to refine coaching strategies and curriculum.- Event Coordination: Organised and led community events, tournaments, and workshops with a strong emphasis on participant safety and well-being, enhancing visibility and engagement in youth sports and activities.- Crisis Management: Managed and resolved conflicts or safeguarding concerns within teams, ensuring a safe, positive, and inclusive environment for all participants.

Experienced Student Engagement Professional | Student Group Development | Event Coordination | Creating Exceptional ExperiencesI am an experienced professional dedicated to creating exceptional extra and co-curricular experiences for university students. My focus lies in student group development and event coordination, ensuring that students have a memorable and enriching journey during their time at our university.Working closely with student groups, I set up, plan, and develop a wide range of opportunities to enhance their experiences. By fostering growth and innovation, I raise membership levels and increase student involvement in the Union. Supporting satellite campus students, I create a sense of belonging and inclusivity, transcending geographical boundaries.Collaborating with external agencies, I deliver high-quality taster sessions that cater to students' unique interests. As a coordinator, I oversee student groups, providing support and facilitating effective communication. I ensure compliance with health and safety requirements, promoting best practices.Contributing to engaging events and activities, I foster student engagement and celebrate their achievements. I prioritize the highest quality of student groups and communities, establishing benchmarks for excellence.In collaboration with the engagement team, I create a supportive environment that fosters personal and academic development. Managing confidential data and adhering to data protection standards, I ensure the security of members' information.I take pride in shaping exceptional student experiences and promoting engagement. My goal is to create meaningful opportunities and foster a vibrant university community where every student thrives.

Experienced Student Support Professional | Residential Community Development | Conflict Resolution | Customer Service ExcellenceWith a proven track record in providing exceptional support to university students, I excel in fostering a positive and inclusive residential community. As a front-line support specialist, I ensure the general well-being of residents and maintain effective communication channels.I conduct frequent visits to mentees in their accommodation, creating a sense of community and addressing concerns or feedback. Supporting residents facing difficulties, I provide basic assistance and refer complex matters to the appropriate channels within the university.Through a dedicated drop-in service, I offer students guidance and resolve queries. I handle initial responses to noise complaints and incidents of anti-social behavior, liaising with my line manager and Security when necessary. I respond to routine inquiries, promoting services and facilities available.I organize meetings and facilitate discussions on important topics like Community Living Agreements, promoting a respectful environment. Assessing the residential community atmosphere, I swiftly address issues, maintaining compliance with data protection guidelines.With a commitment to student welfare and creating a supportive living experience, I foster an inclusive community where students can thrive both academically and personally.