Kyle Abbas Email & Phone Number

Eagan, Minnesota, United States

As a Delivery Supervisor at Coca-Cola, I oversee daily delivery operations, ensuring timely and efficient service while managing a team of drivers. My responsibilities include coordinating delivery schedules and routes, fostering strong customer relationships, and promptly addressing any concerns that arise. I collaborate with cross functional partners to optimize processes and implement quality control measures to maintain product standards. Additionally, I conduct regular inspections of delivery vehicles and prepare accurate records related to both DOT and company policies.

Eagan

As a Merchandising Supervisor, I led a team of 100 merchandisers, responsible for staffing, training, evaluating, and developing team members while supervising daily sales and merchandising activities. I scheduled team members to meet business demands and regularly visited accounts to ensure compliance with merchandising standards. Additionally, I managed operations within labor and OPEX budgets and took on various projects and duties as assigned.

Burnsville Minnesota

As the store manager, I was responsible for the store's profitability and performance, leading a highly motivated sales and pawn team focused on achieving our goals. I fostered a positive work environment by treating all employees and customers with respect, creating a customer-centric shopping experience through friendly interactions. I communicated clear expectations and goals to each team member, recognizing and rewarding outstanding performance to promote a collaborative customer service culture. Collaborating with the management team, I implemented an effective division of responsibilities and actively pursued personal learning and development opportunities. Additionally, I strategically scheduled team members to maintain optimal staffing levels and upheld established merchandising standards, including window displays, sales floor organization, and promotional setups.

Burnsville, Minnesota

Completed all point of sale opening and closing procedures, including counting the contents of the cash registers.• Handled all customer relations issues in a gracious manner and in accordance with company policies.• Welcomed customers into the store and helped them locate items.• Trained 3-5 new sales associates each quarter.• Shared best practices for sales and customer service with other team members to help improve stores efficiency.• Followed merchandising guidelines to present visually appealing displays.

Shakopee, Minnesota

Managed operations throughout the store, which included cashier, receiving, and freight associates. In this role I was responsible for the P&L, front end efficiency, and customer service throughout the store.• Worked with cashiers to spread a culture of customer service while maintaining accuracy, speed, and friendliness.• Trained and worked with receiving department to ensure efficiency, accuracy, and organization.• Worked with the freight team to ensure the store was properly stocked and store presentation was kept at the highest level.• Followed up with multiple customers each week to verify that they were satisfied with purchases and resolved issues for any customers that were not satisfied with the service they received.

Inver Grove Heights, Minnesota

As the merchandising manager I was responsible for the overall look and feel of the store. I coordinated the execution and presentation of major ad events. I was responsible for the major seasonal changes in the sore and overall customer service..• I was responsible for driving sales in the 8 merchandising departments and consistently provided results by exceeding sales plans.• Worked with supervisors to come up with sales strategies to drive cross merchandising and gross margin sales.• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.• Communicated clear expectations and goals to each team member.

Burnsville, Minnesota

Responsible for driving sales and product presentation in a focus department.• Training and developing associates to provide exceptional customer service and in depth product knowledge.• Providing strategic sales initiatives to increase sales and productivity in the department.• Training and developing new associates to succeed in the department and throughout the store.

Bachelor'S Degree, Construction Management

High School Diploma, General Studies