• Execute daily tasks with a strategic focus on outbound activities, including securing meetings and outbound opportunities via phone, email, and other platforms.• Provide valuable insights from market and prospect research, contributing to strategic discussions and enhancing the effectiveness of targeted messaging or email campaigns.• Develop efficient documentation processes within Salesforce and Salesloft, ensuring accurate tracking of outbound initiatives and innovative approaches for progress opportunities.• Leverage key sales tools to generate a robust prospect pipeline and understanding of prospect behaviors and preferences, driving strategic industry verticals.• Demonstrate initiative by actively seeking challenges and opportunities to exceed established sales goals, showcasing a genuine passion for software sales and risk technology solutions.Sales Prospecting | Cold Calling | Customized Outreach | Objection Handling | Coachability | Lead Generation | Active Listening | Market Research

• Actively promote team synergy and provide maintained specified inventory levels across departments to ensure store productivity and operational efficiency.• Upheld effective communication skills by greeting and adhering to customer needs, including answering the store phone system, to ensure high customer satisfaction rates.• Supervised a high-performance team and minimized store turnover rate through coaching, training, and monitoring employee performance routinely. • Utilize a learning checklist to confirm operations adhere to applicable health and safety procedures to promote a positive working environment.• Compiled and analyzed customer feedback, translating insights into targeted service improvements for upper management and various departments.Customer Service | Time Management | Team Management | Training & Development | Customer Satisfaction | Problem Solving | Relationship Building | Operations Support

• Supported the delivery of high-quality management consulting services, leveraging strong communication skills to foster relationships with non-profits and identify needs.• Pioneered strategic planning and project management, expanding clients’ community impact to reach targeted objectives to delivering personalized solutions.• Deployed a high attention to detail and analytical skills to ensure compliance with best practices and alignment with pre-defined project timelines and budgets.• Coordinated cross-functionally with interdisciplinary teams by organizing meetings to ensure deliverables and timelines were met and identify areas for growth.• Delivered top-class business and strategy support by leveraging an in-depth understanding client needs and driving continuous improvement.Business Strategy | Management Consulting | Project Planning | Solution Selling | Business Development | Customer Prospecting | Relationship Management | Process Improvement