With my final year in an honors-equivalent degree concluding, I have taken up a part-time role at Exclusive Books, where my responsibilities are as follows:Creating eye-catching displays and posting signs to attract customers and increase sales.Processing orders and book reservations to systematize and organize operations.Welcoming customers, addressing inquiries and providing information to promote positive communication and excellent service.Facilitate online and mail orders to widen customer demographics, managing smooth delivery.Keeping the store tidy to maintain aesthetics and comply with cleanliness and quality standards.Collect payments by cash, credit or debit and provide invoices to deliver proof and summary of transactions.

I began employment at Kodak Douglasdale in late 2017 as a part-time weekend salesperson, which transitioned to a full-time position in 2019. Considering my academic pursuits, I later returned to a part-time role, in 2020 which I held until the business ceased operations in 2021. My responsibilities included:Consistently exceeded sales targets through a focusedapproach to regular customer interaction.Established positive client relationships through strongcustomer rapport-building and interpersonal skills.Increased profitability and revenue by generating sales.Proficiently used a wide range of Adobe programs to complete design and editing work, including Photoshop, Lightroom, Illustrator, InDesign and Premiere Pro.Processed cash and card payments during busy shopping periods to minimize customer waiting times.Cultivated excellent customer relationships by providing helpful, friendly and attentive service.

During the festive season of 2020, I was employed by the Cotton On Group at their Typo branch. My role encompassed standard retail duties along with additional responsibilities, which included:Monitoring and ensuring the achievement of Key Performance Indicators (KPIs)Management and maintenance of inventory.Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.Promoted sales and special offers for discounts and merchandise options.Promoted special offers and loyalty programmes with up-selling skills.Went the extra mile to locate merchandise for customers by researching and calling associated retail branches.Opened new merchandise boxes and stocked sales floor racks and shelves with the latest items.Received, processed and organized deliveries within tight deadlines.Cultivated excellent customer relationships by providing helpful, friendly and attentive service.

As a part-time salesperson at Fundi Leather, my responsibilities included:SalesStocktakeRecord keepingCash managementCustomer service

Specializing in second-hand biking and antique wear Add-Vintage provided me with my first exposure to Sales. My responsibilities included: Sales.Physical work (such as carrying piles of clothing).Assisting with the shop's sewing machines.