Kyle Armstrong Email & Phone Number

Oregon, United States

Leading development of industry-defining cloud-based cybersecurity software. Leveraging Agile methodology and live deployment, we are able to create amazingly products and features that are up-to-date with today's needs.Specifically, the team I lead is responsible (front to back) for a C#.NET/js app that services security event data for tens of thousands of users. Dealing with big data, this application can automatically scale itself (in the cloud) to deal with any customer need, without any service disruption.

Oregon, United States

Leading a team of amazing engineers and developers to create ground-breaking Information Security products.

Leading development and operational integration of new products that transform InteliSecure and the Managed Security Service's industry.

Responsible for Data Loss Prevention environments from some of the largest banks and healthcare providers across the globe.This role enables me to help InteliSecure's clients maintain and upgrade their critical information security applications. With my specific background in Java and SQL, there is rarely a problem I am unable to address. This means quicker resolution for problematic security issues.Furthermore, I have branched from this role to lead and assist in various Lean Six Sigma projects and product launches.

555 International Way, Springfield, Or 97477

Focus on business critical issues and global team improvement for Symantec Data Loss Prevention (DLP) and connecting Information Protection products. Responsibilities of this position are:- Troubleshooting extreme and critical product issues and defects.- Creating public documentation on customer issues and product defects.- Understanding the core concepts behind customer needs, and providing multiple solutions that allow businesses to succeed.- Developing tools that help drive work flow.- Assisting Technical Support Engineers and Senior Technical Support Engineers through coaching.- Providing product training.- Advising to scheduling and staffing needs.- Driving case movement (escalation timing).- Direct involvement with C-Level management in discusses around Data Loss Prevention process improvement.- Focus and drive on team management and success.- Focus and drive on global success.DLP helps keep a business's 'good stuff' inside a safe parameter. With all the opportunities for data to leak outside businesses, proper data loss prevention is crucial to ensuring for the protection and safe keeping of customer. employee, and business data. Truly, data loss prevention is at the cornerstone of network security.Symantec Data Loss Prevention integrates with hundreds of technology platforms, including Microsoft Exchange, BlueCoat, Napatech, F5, and much more. One of the best things about supporting DLP is the sheer volume of products an Engineer is able to play with!

555 International Way, Springfield, Or 97477

Focus on enterprise-level customer success for high-end, business critical issues for the Symantec Data Loss Prevention (DLP) product line. Responsibilities of this position are:- Troubleshooting new product issues and defects.- Creating public documentation on customer issues and product defects.- Understanding the core concepts behind customer needs, and providing multiple solutions that allow businesses to achieve their needs.- Developing tools that help drive work flow.- Assisting Technical Support Engineers through coaching.- Providing product training.DLP helps keep a business's 'good stuff' inside a safe parameter. With all the opportunities for data to leak outside businesses, proper data loss prevention is crucial to ensuring for the protection and safe keeping of customer. employee, and business data. Symantec Data Loss Prevention integrates with hundreds of technology platforms, including Microsoft Exchange, BlueCoat, Napatech, F5, and much more. One of the best things about supporting DLP is the sheer volume of products an Engineer is able to play with!

555 International Way, Springfield, Or 97477

Focus on enterprise-level customer success for high-end, business critical issues for the Symantec Enterprise Vault product line. Responsibilities of this position are:- Troubleshooting new product issues and defects.- Creating public documentation on customer issues and product defects.- Understanding the core concepts behind customer needs, and providing multiple solutions that allow businesses to achieve their needs.- Developing tools that help drive work flow.- Assisting Technical Support Engineers through coaching.- Providing product training.The product, Enterprise Vault, focuses specifically on the archival and discovery of various forms of information. Most commonly, this information entails the storage of email off Exchange and Domino servers. By utilizing Enterprise Vault for archival, an administrator is able to rabidly search the contents of messages for litigation or other internal purposes.

555 International Way, Springfield, Or 97477

Focus on enterprise-level customer success through troubleshooting the Symantec Enterprise Vault product line. Responsibilities of this position are: - Troubleshooting new product issues and defects. - Creating public documentation on customer issues and product defects. - Understanding the core concepts behind customer needs, and providing multiple solutions that allow businesses to achieve their needs.The product, Enterprise Vault, focuses specifically on the archival and discovery of various forms of information. Most commonly, this information entails the storage of email off Exchange and Domino servers. By utilizing Enterprise Vault for archival, an administrator is able to rabidly search the contents of messages for litigation or other internal purposes.

Eugene, Oregon

Server Administration, Network Administration, Data Analysis, SQL Administration/Maintenance, Java Programming, Sales

Bachelor Of Science - Bs, Operations Management And Supervision, 3.98 Gpa (Summa Cum Laude)

Associate Of Science (A.S.), Flight Technology, 3.70 Gpa

Received Commercial License, Airplane Single Engine Land; Instrument Airplane (Accredited through Lane Community College)

Bachelor Of Science - Bs, Computer Engineering

Education record