EncompaaS provides and intelligent, automated SaaS platform to help Enterprise customers reduce information risks by automating discovery, classification, and governance throughout the Content Management Lifecycle and across all content repositories, cloud repositories and cloud application services. EncompaaS was specifically developed to provide instant-on, on-demand, information governance and compliance assurances to meet the full scope and scale of the enterprise and requirements for data management, protection and disposition.

CyberRes is a Micro Focus line of business. We bring the expertise of one of the world’s largest security portfolios to help our customers navigate the changing threat landscape by building both cyber and business resiliency within their teams and organizations. We are here to help enterprises accelerate trust, reliability, and survivability through times of adversity, crisis, and business volatility.We are a part of a larger set of digital transformation solutions that fight adverse conditions so businesses can continue to run today, keep the lights on, and transform to grow and take advantage of tomorrow’s opportunities.

Named Account Executive supporting 16 organizations in the Northeast region. Focused on enabling my customers to deliver the speed, agility, security and insights necessary to succeed in an evolving marketplace.

I develop strong relationships with a set of named Fortune 500 companies in the Northeast and provide software solutions for our best-in-class Application Development Solutions (ADM & DevOps) which are changing the world’s software landscape.

Information Governance & Data Privacy specialist for Account Executive team in the Great Lakes region. Focused on providing solutions that solve data management, compliance, governance and data privacy challenges for Fortune 500 companies across finance, insurance, pharmaceutical, healthcare and manufacturing verticals.

Leading a team of Sales Representatives focused on expanding the market for Micro Focus' Information Management & Governance software portfolio.

Data volumes and requirements are exploding, weighing down IT and forcing organizations to rethink point solution strategies. Micro Focus’ modular software portfolio helps you control data; lessen the burden on IT; and mitigate risk of fines, sanctions, and lost market credibility.

Hewlett Packard Enterprise is an industry-leading technology company that enables customersto go further, faster. With one of the industry’s most comprehensive portfolio spanning thecloud to the data center, to workplace applications, our technology and services help customersaround the world make IT more efficient, more productive, and more secure.HPE Information Management & Governance solutions are designed to help our customers deliver intelligent policy-based protection, accessibility and retention of organizational data to optimize recoverability, reduce the risks of loss and misuse, and leverage it for operational insight and value. Helping our customers with the increasing demands being placed on how to access and leverage their data is our primary focus.

• New customer implementations• Project management• AppAssure Replay backup installation, monitoring and remediation• AppAssure quarterly mount testing• Symantec Backup Exec monitoring and remediation• SonicWALL GMS reporting and alert configuration• AntiVirus installation, monitoring and remediation• Microsoft patching, testing group configuration and patch approvals• Managed service support• Hosted exchange installation support• Kerio support• LabTech installlation, configuration, upgrades, remediation & maintenance• ConnectWise configuration, upgrades & maintenance• Procedural documentation• Server preparations and builds including Windows Server and ESXI• Cloud services support• Switch configurations• SonicWALL configurations• VMWare ESXI infrastructure installation, monitoring, maintenance and remediation• Client monthly meetings to review support and services

• Provide remote and on-site technical solutions to over 3000 users in a vast array of computing environments.• Build, configure, repair and deploy computer hardware including servers, desktops, laptops & tablets.• Configure, deploy and manage accounts for mobile devices, including Blackberry devices in a Blackberry Enterprise Server environment, Android and iOs devices in a Microsoft Exchange environment, and mobile broadband solutions for mobile computers.• Manage, create, and support user accounts, security groups, and distribution groups in Active Directory servers.• Administer and create mailboxes, troubleshot mail flow issues, and manage shared folders in Microsoft Exchange servers.• Back up user and server data using software such as Symantec Backup Exec as well as cloud based solutions such as Carbonite and Replay. Resolve issues relating to backup hardware, cloud software configuration, and networking issues.• Resolve networking issues relating to both hardware (switches, routers, and firewalls) and software (DNS & VPN software).

• Supervise and maintain the Computer, Digital Imaging & MP3 sales teams to provide guidance on best solutions to increase and maximize the customer experience and store performance• Assist in the creation, implementation and training of employee’s focused around customer service and customer retention• Conduct sales and service-oriented role role-plays to ensure all employees are current on product knowledge and sales techniques• Assist customers with questions and problems; follow-up and resolve sales/customers service issues• Build customer relationships through follow up with existing and potential customers using a relationship based sales process

• Supervise the activities of the Geek Squad Precinct within the Standard Operating Platform and sales strategies• Support achievement of overall organization, Territory, District, Store and Department sales and operational goals by assisting in the development, direction and mentoring of Geek Squad Agents• Support and implement targeted sales operational, and service strategies designed to deliver customer satisfaction and loyalty• Manage the repair, install, and support of both PC and Consumer Electronics product to customer satisfaction• Ensure employees are fully trained and all applicable training is completed including certifications• Manage the profitability and performance of the department through use of the designated scorecards and assessments

• Assist customers within the Geek Squad Standard Operating Platform• Facilitate the complete solution of product sales, upgrades, installations and services both at the store and at client sites• Educate clients on their products, solutions & services• Perform diagnostics to determine product needs and service solutions