Kyle Arrol Email & Phone Number

Glasgow, Scotland, United Kingdom

Motherwell

Hamilton, Scotland, United Kingdom

Restocking of large store including ambient, booze, fresh and frozen products in an overnight, 22:00-06:00, timeframe.Promotional changes for all above mentioned categories including working ends and ladders to ensure products are displayed according to received plans.Working stock room and excess stock trolleys to ensure products are on display for customers and have been rotated properly.Scanning gaps and zeroing out any stock missing or damaged and placing sold out stickers in place.

Wishaw, Scotland, United Kingdom

Delivery of food products in a fast and safe manner while maintaining high levels of professional customer service.Planning routes to ensure the quickest and most efficient delivery times.Assisting in store staff with cleaning, food prep and serving of customers both in store and over the phone.

Glasgow, Scotland, United Kingdom

Handling of GBP and 50+ foreign currencies.•Taking card and cash payments for transactions.•Analysing stock and using transactions for week and year prior to create a stock order from our suppliers.•Boosted sales revenue by skillfully promoting diverse currency options.•Performing full count of all tills and safe on opening and closing of store.•Fulfilling the monthly stock check including full count of all cash on site and removing foreign currency from cash bags and re-bagging in new bags to ensure date tracking of stock.•Taking cash payments from travel staff to put in the system against customers holiday.•General administration and filing and maintaining GDPR information.•Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.•Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.•Monitored phone and electronic database systems for incoming customer inquiries.•Listened to customers' questions and concerns to provide answers or responses.•Searching our database for customer details to ensure transaction amount do not exceed money laundering limits.

Glasgow Airport

• Selling foreign currency, MasterCard currency cards, phone cards and SIM cards.• Cash Handling• Keeping track of my own targets• Up-selling and maximising the sale by use of our additional products and strategic discounts• Establishing a solid customer base with repeat customers• Replenishing stock• Accepting and signing for 6 figure cash deliveries for the ATM'S• Hitting KPI targets• General administration and filing• Ensuring the units are clean and approachable to customers• Working closely with line and area managers to ensure maximum profit is being made on every sale• Assisting stock analyst with reloading of ATM's• Checking CCTV system is recording when manager is unable to• Working as part of a large team to ensure monthly targets of over half a million pounds were met.

Glasgow, Scotland, United Kingdom

• Talking to customers face to face and understanding their needs and desires to sell them not only a vehicle but also our General Insurance products• Building a rapport with the customers to create clients who will want to buy from us again• 'Gridding' cars, i.e going over all the features and extras and relaying the information to our stock merchandiser• Working as part of a team to coordinate and move 200+ cars around the pitch to create a safe and customer friendly area for vehicle viewership• Filing of paperwork, V5C's, vehicle logbooks and car keys• Work in unison with the parts, service and valet departments to ensure vehicles are ready for customers in a timely manner• Contacting DVLA to follow up on tax applications and change of ownership details• Learning and understanding a complex computer system• Counting cash up to a maximum value of £5000

Overtown, Scotland, United Kingdom

•Receiving and bringing in deliveries to the main shop and back stock room• Adding and accepting the stock into the system and occasional stock level confirmation•Keeping up the rapport I had created with our regular and new customers to maintain the excellent standards of customer service they had come to expect• Stock rotation, restock and replenishment when necessary• Cash handling• Managing a team of 5 staff, ensuring they kept up the same high standards the customers expectedBetween Jan-Mar 2015 my boss went on holiday for 3 months leaving me in complete control of the shop. In addition to my regular duties I also had to:• Analyse stock to create stock lists and orders• Contact our suppliers to make the orders for fresh food, milk and soft drink deliveries• Using the company van, drive to and from the cash and carry to purchase the rest of the stock for the shop including alcohol and tobacco• Run the shift end and day end on the system and count the day’s takings to ensure the money was correct• Replenish the ATM and ensure it was working and ready to go for the next trading day

Overtown, Scotland, United Kingdom

• Replenish stock• Ensure the shop was kept clean and tidy• Empty and take out bins• Serve customers and build a rapport with them• Learn to use the Point Of Sale system• Have regular meetings with the boss to discuss potential and progress

A Level, Photography

Education record

Education record