Kyle Baker

Kyle Baker Email and Phone Number

SVP Business Development @ Alorica
Kyle Baker's Location
Tulsa Metropolitan Area, United States, United States
Kyle Baker's Contact Details
About Kyle Baker

I have over 35 years of leadership and business development experience across the customer management services industry, which has provided me with a unique understanding of the entire customer life-cycle. I have gained strong operational knowledge working with companies in forward logistics, contact center services, reverse logistics services and parts management. I have leveraged my operations experience to become proficient at solution selling to consumer electronics and home appliance OEM's, retailers, and teleco companies.If you are interested in learning more about CXSS’s customer management solutions, please visit https://cxsolutionsource.com/, or ask me at kyle.baker@cxsolutionsource.com or by phone at 918-625-8028.

Kyle Baker's Current Company Details
Alorica

Alorica

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SVP Business Development
Kyle Baker Work Experience Details
  • Alorica
    Retired
    Alorica Oct 2023 - Present
    Irvine, Ca, Us
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  • Onesourcecx
    Svp Business Development
    Onesourcecx Jul 2022 - Present
    Greater Hilton Head/Savannah Area, Sc, Us
    OneSourceCX is an advisory firm who works with our clients to improve their CX strategy related to contact center outsourcing approach & partner selection, technology solutions, and operational efficiency to ensure customers are receiving the very best experience. ​
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  • Alorica
    Vp Business Development - Retired
    Alorica Feb 2011 - Jan 2022
    Irvine, Ca, Us
    Alorica is the world's largest privately owned BPO / Contact Center Outsource Organization with over 150 locations and more than 90,000 associates with operations in the US, Canada, LATAM, Philippines, Europe, Asia and other nearshore and offshore destinations. We deliver an insanely great customer experience and provide solutions for Customer acquisition/sales, Customer Care, Financial Care, Technical Support and Back-office. www.alorica.com
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  • Flextronics Global Services
    Dir. Business Development
    Flextronics Global Services Jun 2009 - Jan 2011
    Austin, Texas, Us
    Flex (previously known as Flextronics International Ltd. or Flextronics) is an American international supply chain solutions company that offers design, manufacturing, distribution and aftermarket services[1] to original equipment manufacturers (OEMs). The second largest global electronics manufacturing services (EMS), original design manufacturer (ODM) company in the world. Flex has manufacturing operations in over 40 countries, totaling approximately 27.2 million square feet and 200,000 employees.
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  • Alorica
    Sr. Account Executive
    Alorica Jun 2005 - Jun 2009
    Irvine, Ca, Us
    Alorica is the world's largest privately owned BPO / Contact Center Outsource Organization with over 150 locations and more than 90,000 associates with operations in the US, Canada, LATAM, Philippines, Europe, Asia and other nearshore and offshore destinations. We deliver an insanely great customer experience and provide solutions for Customer acquisition/sales, Customer Care, Financial Care, Technical Support and Back-office. www.alorica.com
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  • Decisionone
    Sr. Account Executive
    Decisionone Jun 1982 - Jun 2005
    Havertown, Pennsylvania, Us
    DecisionOne Corporation is the largest independent technology support organization in North America. For more than 50 years, we have delivered comprehensive IT solutions to some of the most complex enterprises in the world—including retail, healthcare, transportation, and government. DecisionOne’s portfolio includes onsite and remote Hardware Services, Forward/Reverse Logistics and Supply Chain Management services, and Managed Services that include outsourced solutions and support desk services.
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Kyle Baker Skills

Call Center Vendor Management Process Improvement Operations Management Outsourcing Net Promoter Score Customer Satisfaction Score Customer Effort Score Omni Channel Retail Telecommunications Customer Retention

Kyle Baker Education Details

  • Tcc
    Tcc
  • Devry University
    Devry University
  • Fort Gibson High School
    Fort Gibson High School

Frequently Asked Questions about Kyle Baker

What company does Kyle Baker work for?

Kyle Baker works for Alorica

What is Kyle Baker's role at the current company?

Kyle Baker's current role is SVP Business Development.

What is Kyle Baker's email address?

Kyle Baker's email address is ky****@****ail.com

What is Kyle Baker's direct phone number?

Kyle Baker's direct phone number is +141265*****

What schools did Kyle Baker attend?

Kyle Baker attended Tcc, Devry University, Fort Gibson High School.

What skills is Kyle Baker known for?

Kyle Baker has skills like Call Center, Vendor Management, Process Improvement, Operations Management, Outsourcing, Net Promoter Score, Customer Satisfaction Score, Customer Effort Score, Omni Channel, Retail, Telecommunications, Customer Retention.

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