-Developed overall product strategy by leveraging sales data-Identified industry trends and market opportunities through extensive market research-Utilized SEO techniques to amplify product pages-Translated technical details and specifications into benefit statements for customers-Created impactful product content through visual and written mediums-Collaborated with Product Development and Sourcing teams to establish product plan-Monitored and evaluated sales performance and advertising campaigns to recommend changes-Worked with Multi Channel Marketing to coordinate product awareness for new product launches-Analyzed marketing data and branding approach to help shape current and future marketing strategies-Lead product photography and graphics initiatives

-Month-End Reporting & Review-Compiled information for Quarterly Customer Deal Reviews & Facility Business Reviews-Reviewed & Compiled Customer P&L information-Analyze current and past trends in key performance indicators including all areas of revenue, cost of sales, expenses, and CAPEX-Assisted with weekly/monthly customer invoice preparation-Assisted in the year end audit & budget process-Analyzed data to identify areas of improvement-Reported on findings using presentation style (PowerPoint) and Excel, written, and verbal form-Performed ad hoc analysis as required-Assisted the Finance Department as needed-Logistics & Supply Chain

-Worked with Stakeholders to troubleshoot problems and suggested solutions to upper management-Implemented new procedures to improve and streamline daily processes-Prepared, reviewed, and distributed daily financial reports to treasury and accounting departments-Increased efficiency of wire transfer procedures by establishing trends and improving upon the communication channels with customers and internal departments-Aided with user acceptance testing-Tracked progress on investigations and updated stakeholders when appropriate-Collaborated with internal and external groups to identify, analyze and resolve issues-Communicated, both verbally and electronically with a wide variety of contributors -Processed incoming/outgoing domestic and international wire requests-Keep a high level of professionalism when dealing with problematic and or unsatisfied customers, while also keeping audit, compliance, and security procedures in effect-Open tickets with vender for BUST wires, server process failure, and any other issues impeding daily workflow

-Reformed, maintained, and organized Marine Safety Consultants, Maritime Claims Associates, and Marine Compliance Group filing systems for a better workflow-Created appraisals for fleet surveys in Excel for clients -Performed general office duties, including typing, answering telephones, processing mail, securing confidential material-Audio gauged fishing vessels and tugs, and created a visual representation for clients

-Illustrate a creative perspective for entrepreneurs, individuals, and businesses-Shoot, alter, and edit digitally photographs in black and white and color-Experience in event photography, portraits, and advertisements-Provide visual content for entities such as: Boys and Girls Club of Dorchester, New Bedford/TriTown Guide, DLCT Co. Clothing, and Longevity Co.

-Maintained and compressed extensive file systems for Bristol County-Worked with closed homicide, assault, and forfeiture case files-Mailed or arranged for delivery of legal correspondence and sensitive information