Kyle Bock Email & Phone Number

Atlanta, Ga, Us

Served as a hands-on Staff Software Architect to 3 cross-disciplinary engineering teams. Worked alongside the Director of Engineering to plan and execute critical business feature implementations. Served as lead Architect of migration effort of Salesloft Chrome Extension to Chrome Manifest V3. Mentored engineers on the architecture or staff engineer path, leading to 4 promotions. Implemented performance improvements for database layer to remove bottlenecks, improving query runtime by 60%. Designed, built and supported Kubernetes/K8s based infrastructure for new services to facilitate partner integration strategy. Served as on-call architect to mitigate production incidents. Drove best practices and implementation of localization. Refactoring of third party ACL solution performance and agility in response to vendor API changes. Guided teams in mutli-tenant architecture and implementation. Designed and implemented dialer integration framework to allow rapid implementation of 3rd party dialers.

Atlanta, Ga, Us

Served as Hands-on Software Architect owning the Salesloft Dialer and performance end-to-end. Salesloft Dialer technical lead to manage the future of the Salesloft Dialer. Was the steward for the Salesloft Dialer vision and architecture, performing and code reviews of all development on the platform. Developed a system for managing interactions with Twilio using WebRTC and the Twilio API. Designed system of monitoring WebRTC call records to allow the system to self-heal in the event of a vendor production incident. Designed a regionalized OAuth credentials service to facilitate a multi-region approach to the platform. Dockerized services to run on Kubernetes (K8s) to enable scalable serverless platform execution environment. Owned continuous improvement of customer call quality reports to drive customer satisfaction with the Salesloft Dialer. Responsible for onboarding and support of Channel Health team to improve support of the Dialer, training them on Twilio troubleshooting and remediation of customer issues.

Atlanta, Ga, Us

Served as full stack engineer delivering frontend and backend features. Served as lead engineer to migrate to sharded PostgreSQL implementationto provide horizontal scalability of data layer for growth enabling multi-region expansion and low-latency data access. Analyzed and optimized query performance in a newly sharded database environment. Implemented QA process alongside newly onboarded QA team to drive software delivery quality. Developed complex real time systems for dealing with data in a microservice architecture using Sidekiq and REST APIs.

Maintained and implemented new features in Accounts Management and Single Sign On application for Oracle Social Cloud platform. Implemented RESTful APIs for consumption by the entire platform as well as the single page BackboneJS app for managing accounts, permissions, and authorization. Served on the front end asset standardization team to facilitate front end technology standards and reduce page load times.

Atlanta, Ga, Us

Provide team training and support in Django Templating System . Contributed to implementation and problem solving of new Editorial Platform. Continued support and application support.

Montreal, Quebec, Ca

Applications developed and maintained in Ruby on Rails, Java utilizing the Eclipse Widget Toolkit and Eclipse Modeling Framework, as well as maintaing and enhancing existing C++ applications. Technical lead on multiple Ruby on Rails concept applications for presentation to clients.

Maintained and implemented Django based applications for content management. Provided end-user support for existing Django applications used by Morris Multimedia newspapers.

Maintained and implemented content management systems for the CMS team. Responsibilities included: Siteweaver product implementation and development for a proprietary content management system; web 2.0 application development and deployment for Drupal and Joomla projects. Major development projects included: * SiteWeaver: Maintained FileMaker-based Content Management System in utilized at Morris Properties. Customized new versions of SiteWeaver for new properties. * Drupal Development: Developed modules for a proof-of-concept Business Listings site.

Major projects included: * Maintained and designed websites for clients. * Implemented online purchasing capabilities for clients.

Bs, Computer Science Anticipating

Education record