1. Create and maintain positive culture in store to make team feel some meaning in the processes of Best Buys plan. 2. Train in the moment and create training plans for individuals that need more in depth training to develop. 3. Open and close store, Arming building, Walking store checking entry points. 4. Handle customer facing issues or intricate order issues in appliances as well as whole store. 5. Having difficult conversation with employees including corrective actions. 6. Leading by example to have them catch in the act of excellence.7. Continue to grow and maintain relationships with my team. 8. Create a Friendly culture to become the best place to work. 9. Make environment fun and as stress free as possible for the employees sake. 10. Heavily focus on customer experience through follow-ups and in the moment coachings.

1. Train co-workers on latest Samsung products. 2. Build a team and culture around Samsung and it’s products. 3. Regularly monitor score card and out business under a microscope. 4. Attend meetings. 5. Maintain skill set through E-Learnings. 6. Take on store stretch assignments to get me ready for leadership “ a trackable store membership”.

1. Learning new products and educating customers to ensure they receive exactly what they need. 2. Hit daily goals for store and self. 3. Clean and stay busy while helping customers in building. 4. Help multiple customers if needed when in a busy time.

My day to day task include , opening and closing the store, running bank deposits, completeing inventory, depositing bank slips, trainning new employees, staying up to date on new and upcoming products, Sellling products and Building a relationship with my guests, sometimes filling in to other stores if help is needed, Customer service " calling ahead delivery to make sure the sales process was great and that they are happy with there choice. Upselling as well as adding add-ons such as warranties and extras. Keeping high store moral for other employees if present.

Train new employees, maintain clean sales floor, inventory checks, selling of products , attending meetings for products releases, opening and closing store .