Kyle Buford Email & Phone Number

Missouri, United States

St. Louis, MO

- Manage a desk of high Deductible\SIR claims to effectuate a positive resolution of the claim- Determine coverage for Commercial GL and Auto policies and draft coverage letters in response to complex coverage issues.- Participate and facilitate mediations on a desk of mostly litigated claims in order to reach a settlement prior to trial. - Attend trials.

• Direct line manager supervising a team of 6-7 employees over a complex liability claims unit.
• Responsible for the day-to-day management of a team of 6-7 complex liability adjusters handling large and complex cases typically in litigation and/or involving coverage issues.
• Reviewing and approving coverage letters, assignments to defense counsel and reserve and settlement authority requests up to my $1 million authority level.
• Responsible for development and training plans for each adjuster on my team.
• Successfully spearheaded several projects to ensure claims are evenly distributed amongst adjusters throughout the group.
• Screen candidates, conduct interviews and participate in the hiring decisions for adjusters within the group.

• Executed Multi-Line Claims Representative duties as account management, claims handling, and new systems representative.
• Managed a case load of 170+ claims, involving serious bodily injury and property damage, coverage issues and/or complex litigation.
• Effectively represented Allianz on multiple large scale loss mediations.
• Monitored several trials on behalf of the company
• Selected by management to participate in the Associate Program and Claims Academy where I was exposed to multiple aspects of the Allianz business outside of the Claims Department
• Selected by management to mentor several claims colleagues.

• Investigated, managed, and directly oversaw several accounts for property damage and bodily injury claims.
• Managed a high volume, lower severity claims desk consisting of both property damage and bodily injury
• Actively took steps leading to more severe level experience in order to follow career goals
• Promoted within to handle a Senior Level desk within one year

• Investigated, determined coverage, liability, and resolved Commercial General Liability and Bodily Injury losses.
• Managed a high volume liability desk for a National Client consisting of auto property loss damages
• Reviewed, examined, and evaluated auto appraisals, and property damage estimates for appropriate settlement to eliminate leakage.
• Quickly promoted to a mid-level bodily injury desk handling premise liability for a National Client
• Garnered effective results always maintaining a 1:1 closing ratio
• Obtained several state issued licenses requiring testing to become licensed to adjust claims

Analyze claims to determine the most effective goals for surveillance efforts, compose daily written updates, expense reports, and submit final reports in a timely and efficient manner. Set up and conducted in person interviews to ensure claimants are receiving benefit checks in a timely manner and they still meet requirements to receive them. Collaborate.

Conducted surveillance for several insurance carriers in an effort to identify and cease fraudulent insurance claims. Conducted mortgage fraud investigations to determine liability in cases of foreclosure.

Conducted surveillance for several insurance carriers in an effort to identify and cease fraudulent insurance claims.