Provide consulting and project management services with positive results for NetSuite ERP/CRM implementations, optimizations and administration tasks for small to medium size wholesale distribution, retail and manufacturing businesses. Lead and manage all aspects of NetSuite implementations, optimizations, requirements gathering, business process strategies, project development, configuration, testing, documentation, and training plans for core ERP and CRM implementations. Expertise in architecture, project management, business process mapping/business process re-engineering, business requirements, NetSuite setup/configurations, UAT, training and deployment/support.- System Assessments - Record to Report- OneWorld / Subsidiary Management- Advanced Financials - Bank Feeds- Design to Build- Advanced Inventory Management- Procure to Pay / Return- Advanced Procurement - Bill.com- Manufacturing Lite and Standard Manufacturing- Lead to Quote - Order to Cash / Return- Advanced Order Management- Case Management- Marketing - Commissions- Customization / Solutioning- Data Migration Support- WMS- Saved Searches / Reports- +++ More

· Engagement leader for Connor Group systems & NetSuite related projects, including new implementations, enhancements, integrations, and other special projects.· Ensure projects’ accomplishment of desired scope, timeline and quality and follow Connor Group defined best practices and approaches.· Drive process improvement initiatives, by working with the client and Connor Group teams to articulate the problem statement, analyze processes/data, identify solutions and alternatives and coordinate alignment.· Meet with executives, business leaders, decision makers and end users to define business requirements and systems goals.· Provide on-the-job training, coaching, and mentoring to project team members.· Maintain a deep understanding of NetSuite functionality and product offerings.

• Collaborate with NetSuite Sale Representatives and Solution Consultants on new sale opportunities to provide the appropriate strategy/approach, a valid working solution, capture requirements, minimize risk and validate in/out of scope requirements as necessary for new opportunities.• Work directly with clients/prospects to develop and finalize the appropriate solution based on their requirements. • Maintain a deep understanding of NetSuite functionality and product offerings.• Create Statements of Work (SOW) and Estimated Project Timeline related to new opportunities.• Provide explanations to customers on questions related to SOW, service offerings, functionality, and application related questions.• Provide knowledge transfer to the Professional Services implementation team for the new engagement and provide project expertise oversight.

• Help create and establish a new NetSuite practice starting in 2019.• 2021 NetSuite Breakthrough Alliance Partner of the Year – North America• Collaborate with NetSuite Sale Representatives and Solution Consultants on new sale opportunities to provide the appropriate strategy and approach, a valid working solution/architecture, capture requirements, minimize risk and validate in/out of scope requirements as necessary for new opportunities.• Work directly with clients/prospects to develop and finalize the appropriate solution based on their requirements. • Maintain a deep understanding of NetSuite functionality and product offerings.• Create Statements of Work (SOW) and Master Service Agreements (MSA) related to new opportunities.• Provide explanations to customers on questions related to SOW/MSA, service offerings, functionality, and application related questions.• Negotiate with prospects regarding inclusions/exclusions of scope for the SOW/MSA and update pricing accordingly.• Provide knowledge transfer to the Professional Services implementation team for new engagements.• Work with Practice Managers to determine best approach for new opportunities and Professional Service offerings.

NetSuite Partner

• Professional Services Sales Lead for the Wholesale Distribution Vertical for the Account Management Organization (AMO).• Collaborate with Sale Representatives and Solution Consultants within the AMO organization on new sale opportunities to provide the appropriate strategy, approach, valid working solutions, requirements, minimize risk and validate in/out of scope requirements as necessary.• Work directly with clients/prospects to develop and finalize the appropriate solution based on their requirements. • Maintain a deep understanding of NetSuite functionality and product offerings related to the WD vertical.• Manage and prioritize new sale opportunity requests for the WD vertical.• Provide explanations to customers on questions related to SOWs, NetSuite service offerings, functionality and application related questions.• Create Statements of Work (SOW) and develop cost estimates for Professional Services efforts. • Negotiate with prospects regarding inclusions/exclusions of scope for the SOW and update pricing accordingly.• Provide knowledge transfer to the Professional Services implementation team for new engagements.• Work with Practice Vertical Leads, Practice Directors and Practice Managers to determine best approach for new opportunities and Professional Service offerings.

• Collaborate with Sale Representatives and Solution Consultants within the Warehouse Distribution (WD) vertical on new sale opportunities to capture requirements, provide valid solutions and validate in/out of scope requirements as necessary. • Maintain a deep understanding of NetSuite functionality and product offerings related to the WD vertical.• Manage and prioritize new sale opportunity requests from the Account Management Origination for the WD vertical.• Provide explanations to customers on questions related to SOWs, NetSuite service offerings and application related questions.• Create Statements of Work (SOW) and develop cost estimates for Professional Services efforts. • Negotiate with prospects in regards to inclusions/exclusions of scope for the SOW and update pricing accordingly.• Provide knowledge transfer to the Professional Services implementation team for new engagements.• Work with Practice Vertical Leads, Practice Directors and Practice Managers to determine best approach for new opportunities and Professional Service offerings.

• Implement NetSuite ERP and OpenAir PSA for Project Tracking, Resource Management, Time and Expense Entry, Project Accounting, Invoicing and Financial Statement presentation.• Collaborate with multiple groups to capture and document requirements for NetSuite/OpenAir.• Produce requirements into a workable business software solution.• Migrate data from legacy business applications into NetSuite/OpenAir.• Deliver an integrated end-to-end application including enhanced dashboards and reports.• Successful in reducing cost and the number of applications used company-wide

• Responsible for planning, managing and communicating the progress of multiple consulting projects while ensuring the overall quality of the project, ensuring customer satisfaction, while controlling the time, budget and scope of the project.• Responsible for key signoffs of deliverables, setting and managing client's expectations in regards to project scope, the delivery model, stakeholder roles and responsibilities, escalations, risks, and the change management processes. • Manage a portfolio of 18-21 active projects at a time.• Help develop, create and implement the Accelerated Implementation Model within NetSuite organization.• Responsible for providing pre-sales support and selling the value of Professional Services to NetSuite prospects.

• Consult and provide clients with system expertise on NetSuite's ERP, CRM, & Ecommerce application for the Wholesale /Distribution vertical. Work in a SaaS environment providing clients with industry best practices as it relates to the Warehouse/Distribution Vertical. • Successfully translate customer business requirements into workable business software solutions through re-engineering efforts or common practices. • Responsible for delivering a successful tailored application that adheres to the client's business requirements.• Customized and delivered enhanced dashboards within the NetSuite application that adheres to the client’s requirements.• Reviewed client scripting requirements.

• Fulfilled several analyst, architect, and support roles for the development, integration, and deployment of the VeriSign Billing and OSS (VBOSS) Wireless Billing Application. • Participated in the requirements, analysis and QA testing effort for VBOSS Reports 2.0.• Acted as Team Lead for Adjustments for the VBOSS Accounting Reconcile Effort for the conversion of the CIMS Billing Application to the VBOSS Billing Application.• Provided on site support for MetroPCS for the conversion of CIMS to the VBOSS Billing Application.• Served as a member of the Production Support Group responsible for managing all production support type activities for MetroPCS. Responsible for balancing billing cycles, CR approval, defining and documenting processes and managing any related production issues for VBOSS (On-Call Rotation).• Acted as SWAT Team lead for Number Management related issues. Responsible for prioritizing, communicating and resolving Number Management related issues for client.

Responsible for managing all aspects of EDI implementations and transactions at eBags. Project managed, implemented and provided production support to internal eBags clients and external vendors related to EDI. Setup over 120 external vendors on EDI.• Worked with the Merchandising Group to prioritize external partners to be setup on EDI.• Responsible for managing the daily flat file/XML vendor inventory feeds.• Fulfilled numerous analyst and support roles for the development, integration and deployment of internal projects.• Worked with internal clients to create business rules and functional requirements for eBags related projects. • Managed eBags VAN migration, production issues and maintenance windows.

• Fulfilled numerous analyst, architect, and support roles for the development, integration, and deployment of several telephony provisioning systems across an HFC broadband network. • Provided analysis and participated in the requirements definition for the new ETS Provisioning System. Created the 850/860 and 855/865 logical EDI mapping for VZW for the new ETS Provisioning System.• Project managed the transition of production support activities for the ETS architecture to the Production Support Group.

• Performed analysis and provided functional expertise for the Point of Sale (POS) Application. Created functional and system requirements for the POS Application. Provided on-site support and training for retail stores. • Participated in the analysis, design, and implementation of programs for the Service Orders subsystem of the Wireless Customer Care and Billing system (Care2000). • Created programs for the Service Order subsystem using MVS COBOL II, DB2, JCL and EXPEDITER.