Kyle Carlson Email & Phone Number

Madison, Wisconsin, Us

Portfolio Leadership: Oversaw life-cycle management and portfolio optimization for over 12,500 SKUs across dairy hygiene, liners, milk harvest, supplies, aftermarket parts, and service products, driving profitability and market share growth.Strategic Growth: Spearheaded new product development and launches through both internal innovation and strategic partnerships with niche market leaders, leveraging private label and cooperative growth strategies.Marketing & Promotion: Designed and executed marketing campaigns, growth strategies, and promotional efforts to maximize product visibility and sales impact.Customer-Centric Tools:Created and enhanced user support resources, including catalogs, product profiles, and Excel-based program calculators, ensuring seamless end-user adoption and engagement.Innovation Champion:Collaborated cross-functionally to introduce groundbreaking solutions to the market, blending industry insights with customer needs to deliver impactful results.Key Achievements• Successfully streamlined product portfolio while achieving profitability targets.• Strengthened market positioning by launching products that aligned with evolving industry demands and customer expectations.• Built enduring relationships with industry partners, resulting in increased competitive advantage and revenue growth.

Düsseldorf, Nordrhein-Westfalen, De

Product Leadership: Directed the development and management of dairy hygiene and equipment solutions, including mixers, sprayers, pumps, scrubbers, and chemical blending systems.Commercialization Expert: Oversaw the launch of new chemical and equipment products, ensuring seamless integration into the market and maximizing impact.Technical & Sales Support: Provided comprehensive support for chemical products and equipment to customers and internal teams, strengthening product adoption and satisfaction.Business Management: Led ongoing operations for GEA's On-Farm On-Demand chemical blending business, ensuring profitability and efficiency.Sales Enablement: Developed and implemented sales tools, ROI calculators, marketing materials, and user-friendly guides to streamline the customer journey.Market Strategist: Conducted competitive landscape analysis to identify opportunities and refine product positioning.Cross-Functional Collaboration: Partnered with sales teams, customers, marketing, R&D, chemistry experts, and OEMs to oversee product testing, troubleshoot systems, and deliver innovative solutions.

Düsseldorf, Nordrhein-Westfalen, De

Business Operations: Managed GEA’s On-Farm On-Demand chemical blending equipment business, overseeing new account setup, product support, billing, inventory, returns, and administrative processes.Data Integrity: Maintained and optimized SAP databases for North American Farm Technologies products, ensuring accurate and consistent product data.Sales Enablement: Supported sales, customer service, technical teams, and the dealer network with product information, troubleshooting, and operational guidance.Global Collaboration: Partnered with global product management to launch new parts, develop pricing strategies, manage product lifecycles, and support regional commercialization efforts.Interim Leadership: Served as Acting Product Manager for Spare Parts (since October 2016) and Dairy Hygiene Equipment (since Summer 2021), leading portfolio strategy and driving business growth.

Düsseldorf, Nordrhein-Westfalen, De

Portfolio Oversight: Managed North America’s spare parts, service products, and aftermarket portfolio of approximately 11,000 SKUs, driving growth and profitability.Cross-Functional Collaboration: Worked with R&D, sales, and equipment teams to determine spare part availability and design Service Kits, ensuring alignment with market needs and product strategy.Commercialization & Lifecycle Management: Led the launch of spare parts and service products in tandem with new product releases, developing competitive pricing models and lifecycle strategies.Program Development: Designed a global service kit and maintenance program to enhance customer support and streamline product offerings.Growth Strategy: Created and implemented strategies to boost sales and margins for the aftermarket parts business.Global Team Coordination: Partnered with finance, operations, logistics, purchasing, marketing, sales, R&D, customer support, and quality teams across international locations to ensure seamless product management.Stakeholder Engagement: Maintained strong relationships with suppliers and customers to stay informed and responsive to aftermarket business trends and needs.

Düsseldorf, Nordrhein-Westfalen, De

Content Development: Designed and maintained ordering guides, sales materials, technical documentation, and training resources to support dealer and customer engagement.Database Management: Managed and updated the part number database in SAP, ensuring accuracy and consistency across all systems.Cross-Department Collaboration: Partnered with sales, engineering, technical support, customer support, marketing, and product management teams to ensure thorough documentation of part numbers, products, and dealer support materials.

Düsseldorf, Nordrhein-Westfalen, De

Comprehensive Support: Provided phone, email, and in-person product support for the entire product portfolio, ensuring exceptional customer service.Training & Education: Conducted in-person training sessions and webinars on both current and new products to enhance team and customer knowledge.Knowledge Management: Developed an Access-based call tracker and support log; maintained and enriched a web-based knowledge base for streamlined information access.Technical Writing: Authored a Technical Review Newsletter, two quick reference guidebooks with diagrams and step-by-step instructions, and a decade-spanning reference book compiling technical and sales bulletins (2000–2010).Catalog Development: Created and maintained the Spare Parts Catalog to support dealers, technicians, and customers with accurate and accessible product information.

• Assembled hydraulic manifolds from blue prints using a variety of hand tools and power tools• Tested manifolds after assembly• Performed quality inspections on manifolds assembled by other co-workers• Assisted in the construction of new assembly lines

• Managed assembling crew of three (3)• Assembled structures to store and transfer auto parts• Wired PLC and Control Panels

• Monitored temperatures in corn dryers after hours• Repaired, cleaned, and maintained grain storage and conveyor equipment• Bagged and stacked seed corn on pallets for shipment

• Installed and wired new milking facilities• Repaired and cleaned milking equipment• Delivered parts and supplies to farmers• Swept a lot of floors

B.S. In Technology, Applied Manufacturing Technology

Associates, Supervisory Management

Associates, Electromechanical Technology

1-Year Technical Diploma, Dairy Herd Management