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@axcess-financial.com
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3 phones found area 513
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LinkedIn matched
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Kyle Carter is listed as Founder at Zenylitics | AI & Analytics Enthusiast | Transforming Customer Interactions through Data-Driven Insights at Zenylitics, LLC, based in Cincinnati, Ohio, United States. AeroLeads shows a work email signal at axcess-financial.com, phone signal with area code 513, and a matched LinkedIn profile for Kyle Carter.
Kyle Carter previously worked as Founder and VP of Delivery at Zenylitics, Llc and Director of Quality, Monitoring, and Support at Axcess Financial. Kyle Carter holds Bachelor Of Arts (B.A.), English Language And Literature, General from York College Of Pennsylvania.
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AeroLeads found 2 current-domain work email signals for Kyle Carter. Compare company email patterns before reaching out.
With over 20 years in the contact center industry, I've dedicated my career to harnessing the power of AI and analytics to revolutionize customer interactions. As the Founder at Zenylitics, I lead a team committed to providing managed analytics services that enhance customer experience, ensure compliance, and drive operational excellence across sectors like financial services, healthcare, telecom, and e-commerce. Our partnership with CallMiner enables us to deliver actionable insights, helping organizations unlock the full potential of their data.
Listed skills include Training, Team Building, Customer Service, Leadership, and 36 others.
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Dallas, TX, US
Founded Zenylitics, a provider of interaction analytics as a managed service. Started as a solo practitioner, Zenylitics has grown with staff on three continents, including a COE in Delhi, India.
Cincinnati, OH, US
Leader responsible for first line of defense monitoring and quality assurance in our contact centers, as well as "back of house" support functions. Manage speech analytics software initiatives collaboratively across the business in an effort to drive compliance, agent efficiency, and revenue growth.
Cincinnati, OH, US
Creating and maintaining an open and communicative culture of compliance within our customer-facing call centers by defining expectation with documented policy/procedure, along with a robust auditing and monitoring program with a focus on remediation through training and development.
Designed and oversaw a development program for new hires and prospective management staff, tailored specifically to comply with regulations and requirements recently outlined by the Consumer Financial Protection Bureau as well as internal office policies and procedures. Led training sessions focused on “on the job” topics and created metrics to measure.
Managed a merger with a Pennsylvania collections firm. Worked with IT and Legal staff to integrate both firm's systems/records and designed process flows to increase caseload capacity and process efficiency.
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Kyle Carter works for Zenylitics, LLC.
Kyle Carter is listed as Founder at Zenylitics | AI & Analytics Enthusiast | Transforming Customer Interactions through Data-Driven Insights at Zenylitics, LLC.
AeroLeads has found 2 work email signals at @axcess-financial.com for Kyle Carter at Zenylitics, LLC.
AeroLeads has found 3 phone signal(s) with area code 513 for Kyle Carter at Zenylitics, LLC.
Kyle Carter is based in Cincinnati, Ohio, United States while working with Zenylitics, LLC.
Kyle Carter has worked for Zenylitics, Llc, Axcess Financial, Delev & Associates, Llc, and Pressler And Pressler.
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Kyle Carter holds Bachelor Of Arts (B.A.), English Language And Literature, General from York College Of Pennsylvania.
Kyle Carter is listed with skills including Training, Team Building, Customer Service, Leadership, Team Leadership, Employee Training, Microsoft Excel, and Management.
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