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STRATEGIC OPERATIONS / P&L LEADERSHIP ✦ PRODUCT INNOVATION ✦ PROCESS IMPROVEMENTSExpertise in real estate, financial services and related software product designAs an operations executive, I drive strategies, product innovation and sustainable processes that position companies, divisions and teams to achieve aggressive goals. I have developed a reputation for identifying problems quickly and delivering innovative, sustainable solutions that address immediate business needs. A servant leader, I empower teams with the skills and resources to outperform the competition. Highly organized and systematic with a focus on momentum.A few examples of my contributions in revenue growth, turnarounds, business unit startups, product innovation and technology leadership:✔ Leading team to add 100+ new clients in 30 months, increasing revenue by $5M. Maintained 98% contract renewals.✔ Turning around division from losses to profitability and positioning the business for acquisition.✔ Setting up, staffing and scaling a credit underwriting department from handling $1M/month in loans to $70M/month. ✔ Increasing company profitability 50% and client pull through 40% by driving development of a software product for wholesale lenders and a major private mortgage company. ✔ Steering design, project management and deployment of a web-based system providing end-to-end processing of mortgage transactions. Executive Skills that Enables Rapid and Measurable Results Business Strategy | Restructuring/Revitalization | Operations, Sales & Client Relations Management | Acquisitions/Divestitures | Service/Process Quality | Customer Success | Software Product Development | Cross-Functional Team Leadership | Regulatory Compliance | Call Center Operations
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Director - Digital InitiativesFidelity National Financial Sep 2020 - PresentJacksonville, Fl, Us
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Svp Professional ServicesKofile Technologies, Inc. Aug 2019 - Jun 2020Dallas, Texas, UsLed consolidation of separate product teams into a single, cohesive professional services team focused on delivery excellence and client satisfaction. Directed team of 25 in client onboarding, implementation, training, and conversion to Kofile software products/solutions nationwide. Defined and executed strategic initiatives, built and deployed efficient processes, and drove business unit performance through KPI management. Established standard onboarding process, KPIs and reporting for software implementations and related projects. -
General ManagerKofile Technologies, Inc. Dec 2016 - Aug 2019Dallas, Texas, UsRetained by new leadership to guide transition after Kofile acquired prior employer’s Government Services Division. Directed geographic and client base expansion for future transition to cloud platform. Managed division P&L and 41 staff in sales, development, IT, professional services and customer success. Negotiated and managed professional services contracts. Expanded geographic coverage through software modifications to support nine additional states in less than six months.
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Svp - Propertyinfo Government ServicesPropertyinfo Corporation Sep 2008 - Nov 2016Houston, Texas, UsFunctioned as COO, turned around and grew the Government Services Division (fka Landata), a wholly-owned subsidiary of Stewart Title Co. and directed 250+ staff and operations, including software development, technical support, project management/installation, document conversion, sales/marketing, and customer support teams. Secured and managed strategic partnerships. Doubled client based and maintained profitability in all subsequent eight years. Profitably sold the Government Services division to Kofile in December of 2016. -
Vice President OperationsStewart Rei Region Jan 2008 - Aug 2008Assumed a newly created role in the San Antonio Division that was rebranded as PropertyInfo focused on ancillary business lines supporting Stewart Title’s main business of Title Insurance. Focused on four underperforming business lines to determine long-term viability. Member of management team that profitably sold two divisions and took over management of the two remaining divisions with 250+ employees. Drove 20% new revenue growth while retaining existing sales by restoring relationships with key clients.
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Svp - New Product DevelopmentStewart Lender Services Jan 2003 - Aug 2008Houston, UsLed creation and team training for a New Product Development group that assembled product bundles and solutions – sourced from company’s seven separate business lines – for lender clients, increasing service capacity 67%. Established a formal product development process ensuring involvement of all key stakeholders. Designed and deployed a new alternative title product. Identified gaps in post-closing processes and provided solutions that increased efficiency 10%. -
Product ManagerGhr Systems 2001 - 2003UsHired to leverage mortgage knowledge and analytical skills to define and translate client needs/desires into product specifications for the technology development team. Subsequently innovated a product, including building a team, market research and detailed specification design. Increased company profitability 50% and client pull-through 40% by steering product development for wholesale lenders and adaptation for a major private mortgage company. Managed deployment of product to a mid-sized lender for half the average cost per implementation. Improved customer satisfaction 30%. -
Chief Credit OfficerResource One Mortgage May 1993 - Dec 2000Promoted for the fifth time to manage 50 employees servicing branch locations in 28 states and an $850M loan portfolio. Prior progressive roles included building a department, spearheading compliance for entry into new states, negotiating vendor relationships, managing back-office staff and processing, selling loans on the secondary market, and mitigating portfolio delinquency. Achieved and maintained a below average delinquency rate on millions of dollars in loans. Guided company’s entry into the FNMA and FHLMC markets, which increased production 10%.Advanced from AVP, Operations; Conventional Loan Manager; Manager – Underwriting & Processing; Underwriter.
Kyle Chaney Skills
Kyle Chaney Education Details
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The College Of New JerseyPublic Administration
Frequently Asked Questions about Kyle Chaney
What company does Kyle Chaney work for?
Kyle Chaney works for Fidelity National Financial
What is Kyle Chaney's role at the current company?
Kyle Chaney's current role is Director - Digital Initiatives.
What is Kyle Chaney's email address?
Kyle Chaney's email address is kc****@****art.com
What is Kyle Chaney's direct phone number?
Kyle Chaney's direct phone number is +171362*****
What schools did Kyle Chaney attend?
Kyle Chaney attended The College Of New Jersey.
What are some of Kyle Chaney's interests?
Kyle Chaney has interest in Innovation, Golf, Profit Generation, Strategic Planning.
What skills is Kyle Chaney known for?
Kyle Chaney has skills like Management, Executive Management, Mortgage Lending, Strategic Planning, Process Improvement, Vendor Management, Leadership, Business Process, It Management, Analysis, Business Development, Business Analysis.
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