Kyle Clapper Email & Phone Number

Boston, Ma, Us

Business Performance:Manage company assets and utilize resources efficiently.In coordination with the Planning Department, develop and implement a maintenance strategy and policy for improvements in asset care and condition.Coordinate with Engineering to ensure proper implementation of capital projects.Optimize whole life cost of ownership through timely asset intervention and investment, balancing operating and maintenance expenses with capital investment.Manage UWNY production departments, UWSCS, and Satellite Systems (Forest Park) operating budgets.Manages systems to ensure effective operations during peak demands, low storage levels, or during times of interrupted service.Support Non-Revenue Water Manager and T&D Department in efforts associated with the reduction of Non-Revenue Water (NRW).Facilitate communication, proactively share resources, and assist in implementing best practices across UWNY and NY Division teams.Continuously evaluate and improve performance through the use of KPIs.Serve as a change agent within the production area, promoting the need for and benefits of change as it relates to both operating procedures and systems.Establish and manage departmental goals and objectives in alignment with the corporate and NY Division strategy, mission, vision, and values.Personnel:Lead personnel of four UWNY departments: SCADA, Maintenance (Pumping), and Production.Lead personnel of UWSCS.Lead personnel operating Forest Park facilities.Directing workforce to accomplish daily operations, maintenance, and construction activities such as installing, maintaining, repairing and improvements of PLC’s, instruments, communications, and control systems.Develop, continuously improve, and ensure compliance with Standard Operating Procedures (SOP's) for the production departments.Evaluate performance of personnel, as required.

Boston, Ma, Us

Business Performance:Manage company assets and utilize resources efficiently.In coordination with the Planning Department, develop and implement a maintenance strategy and policy for improvements in asset care and condition.Coordinate with Engineering to ensure proper implementation of capital projects.Optimize whole life cost of ownership through timely asset intervention and investment, balancing operating and maintenance expenses with capital investment.Manage VWNY production department operating budget.Manages systems to ensure effective operations during peak demands, low storage levels, or during times of interrupted service.Facilitate communication, proactively share resources, and assist in implementing best practices.Continuously evaluate and improve performance through the use of KPIs.Serve as a change agent within the production area, promoting the need for and benefits of change as it relates to both operating procedures and systems.Personnel:Lead personnel of production department.Directing workforce to accomplish daily operations, maintenance, and construction activities such as installing, maintaining, repairing and improvements of PLC's, instruments, communications and control systems.Develop, continuously improve, and ensure compliance with Standard Operating Procedures (SOP's) for the production department.Evaluate performance of personnel, as required.Provide personnel training and ensure knowledge transfer.Assist in conducting department safety training programs, and assure that subordinates adhere to safety policies and regulations.Customer Service:Ensure compliance with regulatory required customer service level standards.Implement emergency response for repairs on 24-hour basis.Participate in company community outreach / education programs.Compliance:Ensure departmental compliance with environmental, safety and other regulatory policies.

Owner and operator of 2 family residential apartment building.manage a 3 family residential apartment building.Lease agreements and advertisingHandyman, landscaping, flooring, plumbing repair.

Troy, New York, Us

3d modeling, AutoCAD, Revit, Recap, project management, field studies.- Leica Scanning and 3d point cloud creation, RTC 360, BLK, Register.- Trimble X7 Scanning and Realworks software.- Preparing estimates, proposals, and invoices for clients.- aerial drone inspection and mapping.

Saugerties, New York, Us

• Designed, edited, and organized projects for S.E. review. (blueprints, proposals, accounting)• Managed the day-to-day operations with project management software (WorkFlow Max). Tracked projects, milestones, and task progress along with estimating manhours with execution.• Produced schedules and hard deadlines for engineering and design employees.• Conducted meetings with employees, clients, stakeholders, software/equipment trainers, and third-party contractors via zoom and in person.• Provided support for employee/client complaints and issues via email or in person.• Researched and coordinated with architects, engineers, and third-party suppliers for design and material recommendations.• Analyzed, evaluated, and monitored risks with resolution.• Designed, edited, and organized projects for S.E. review (blueprints, proposals, accounting).• Performed field studies and measurements for commercial and residential structures and septic systems. • Operated Drones and Lidar Scanners to produce 3d model point clouds, plans, HDR photos, and video of worksites. • Proficient in design programs (AutoCAD LT, Revit, Leica Cyclone 360, Trimble Realworks) MS Office (Word, Excel, Outlook, PowerPoint), PDF programs (Adobe, Bluebeam)

• Performed skilled maintenance, repair, and construction work on the potable water treatment and distribution system of the Water Utilities Services Division.• Conducted monthly water quality reports with data analysis and Microsoft Excel to reveal anomalies and issues amongst normal operations. • Used Supervisory Control and Data Acquisition (SCADA) programming (Factory Talk) to monitor telemetry and control systems across two reservoirs, three treatment plants, six water towers, and five pump stations. • Operated maintenance equipment and construction tools to provide 6MGD of filtered water throughout the City of Kingston (population:25,000).• Tested and monitored water quality (pH, alkalinity, hardness, chlorine levels, bacteriological samples, and turbidity) inside a certified lab.• Proficiency in lab practices, procedures, tools, and machines (pH probe, dry oven, autoclave, spectrophotometer, incubator) • Helped customers with their concerns and dispatched personnel during emergency situations.

• Assisted with installation of plumbing, heating, and cooling systems.• Inventory and equipment management.• Gained knowledge in residential and commercial construction procedures.

• Helped customers select the unit which best fits their needs and advise on towing requirements. • Presented and sold all makes and models of new and used units.• Presented and sold other value-added options. • Wrote deals to present to sales manager. • Maintained regular follow-up with prospective and current clients.

Albany, N.Y., Us

Flushing, Ny, Us

• Developed Scopes, Schedules, and Budgets for capital planning projects. • Prioritized projects.• Implemented Asset Management tools. • Prepared and presented projects to contractors and city representatives.• Collaborated in Planning, Engineering, Design, and Construction projects. • Observed and researched daily operations of the NYC Water Supply System.

Lake Buena Vista, Florida, Us

• Served hundreds of customers daily and resolved conflicts. • Responsible for team success. • Cooked and prepared various gourmet foods.• Cashier- open and closed registers, inventory.• Graduated WDW College Program Corporate Analysis Course

• Managed tables and reservations.• Provided food and beverage service.• Assisted in food preparation.

Woonsocket, Ri, Us

• Cashier-merchandised, inventory.• Provided marketing techniques.• Organized and cleaned store

Hampton, New Hampshire, Us

• Provided facility tours and fitness information to customers.• Signed up new members and filed paperwork.• Merchandised.• Cleaned and organized the facility.

Bachelor Of Science (Bs), Chemistry

Project Management

Education record

Master Of Business Administration - Mba, Global Sustainable Development